CNA Concierge: Elder Care Welcome & Resident Relations

Centers Health Care; City of White Plains (NY); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

Martine Center in White Plains, NY is seeking a Concierge to warmly welcome new Residents and families, coordinate arrivals, and support daily life in the facility.

Responsibilities include guiding tours, ensuring room readiness, maintaining logs, and assisting with discharges. A CNA license and a passion for elder care are required, with strong communication and multitasking abilities.

Qualifications

• Licensed CNA required.
• Passion to work with elderly Residents.
• High school diploma or equivalent.
• Experience in LTC Community Relations policies is a plus.
• Excellent interpersonal & communication skills.
• Ability to multi-task as well as stay on task amidst interruptions.
• Must be a self-motivator.

Responsabilités

• Welcome new Residents and families to ensure a smooth, hassle-free move.
• Ensure rooms are clean and ready before welcoming new Residents.
• Introduce new Residents and families to live in our 'Home' and show them around the Facility.
• Coordinate between new Residents and unit managers to ensure quick evaluation upon arrival.
• Follow up with new Residents within three days of arrival.
• Make at least three rounds per day on every floor to discuss Residents' needs and concerns.
• Maintain a daily log with questions, concerns, and issues raised; and any follow-up steps taken.
• Submit daily logs to the Facility Administrator.
• Assist Residents with the discharge process and follow up the next day.
• Help where help is needed, be a team player, and assist in any problem area.

Connaissances

Interpersonal skills

Communication skills

Multi-tasking

Self-motivation

Enthusiasm for elderly care

Formation

High school diploma or equivalent

Description du poste

Martine Center in White Plains, NY is seeking a Concierge to warmly welcome new Residents and families, coordinate arrivals, and support daily life in the facility.

Responsibilities include guiding tours, ensuring room readiness, maintaining logs, and assisting with discharges. A CNA license and a passion for elder care are required, with strong communication and multitasking abilities.