Concierge

Sunrise Senior Living; Boulder (CO); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Plans

Retirement Savings Plans

Employee Assistant Program / Discount

Paid time off (PTO), sick time, and<h

myFlexPay

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge in Boulder, CO to greet residents, families and visitors with warmth and professionalism. You will coordinate calls, provide community overviews, assist with move-in preparations, and keep the front desk and Bistro area welcoming.

This role supports the Sales team, handles appointments, mail, and rosters, and upholds Sunrise's hospitality standards while ensuring safety procedures and excellent service every day.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer and route calls, and take accurate messages.
• Provide community overview and support Sales inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Professionalism

Confidentiality

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.

Front Desk Concierge – Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 16.40 - 20.10

What You’ll Do:

• Greet visitors, residents, and prospective families with professionalism and warmth
• Answer and route calls promptly, taking accurate messages
• Provide community overviews and support the Sales team with inquiries
• Assist with move-in preparations and marketing materials
• Maintain a welcoming front desk and Bistro area
• Support recruitment efforts and administrative data entry
• Manage appointments, mail distribution, and resident rosters
• Monitor safety protocols, visitor sign-in, and emergency procedures
• Process meal tickets and assist with basic office tasks

You serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards.

What We’re Looking For:

• High School Diploma/GED
• Strong customer service and communication skills
• Organized with excellent time management and follow-through
• Comfortable multitasking in a fast-paced environment
• Proficiency in Microsoft Office and basic computer systems
• Ability to maintain professionalism and confidentiality

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement

In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements

Equal Opportunity Employer Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

At Sunrise Senior Living, we are united by a mission to champion quality of life for all seniors, and we believe we shine brightest when we support one another and those we serve.