Concierge

HumanGood; Boston (MA); Hybrid; USD 25,000 - 29,000; Part time

Benefits offered by this job

Health, Dental and Vision Plans

Paid time off

401(k) with employer match

HSA option

Tuition Reimbursement

Cell phone plan

Cell Phone Stipend

Employee assistance program

Job summary

HumanGood's Springhouse community in Boston, MA is seeking a Concierge to welcome residents, visitors and vendors, and to share information in person or by phone. The role includes light clerical duties while protecting residents' privacy and safety, with a strong focus on hospitality and service.

The position is part-time, Sunday and Monday 3pm-11pm, paying $18.00–$21.00 per hour. Availability to work evenings, weekends, and holidays is required, with opportunities to grow within a welcoming

Qualifications

• Greeting residents, families, visitors and vendors and communicating messages clearly.
• Basic clerical tasks using the MS Office suite and other software.
• Flexibility to work evenings, weekends and holidays as required.

Responsibilities

• Greet residents and guests and manage calls and messages.
• Provide community information to support marketing and sales efforts.
• Assist with resident services and coordination of visitors.

Skills

Customer service

Microsoft Office

Desktop publishing

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Desktop publishing software

Job description

Springhouse - a HumanGood community 44 Allandale Street Boston, MA 02130, USA

Description

The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. In this position you would share information in person or on the telephone, perform general clerical and light administrative duties. You would be expected to ensure that residents' privacy, rights and safety is maintained at all times.

A day in the life may include

• Greeting residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages
• Providing an overview of community information to those inquiries in support of the marketing and sales efforts
• Assisting with resident services such as transportation, mail and deliveries and the coordination of visitors.

To be successful in the role, you would have

• Computer skills such as using Microsoft suite and desktop publishing software, using internet applications, faxing, copying etc.
• High school diploma or equivalent
• Availability that may include evenings, weekends & holidays

Hourly $18.00 - $21.00

• We are looking for Part Time position. Sunday and Monday 3pm-11pm is a must. Other hours will vary

Part Time

To be successful in the role, you would have

• Prior experience working with seniors (preferred)
• Availability that might include evenings, weekends, & holidays
• Teens are welcome to apply! (Local regulations/restrictions may apply)

What's in it for you?

At HumanGood, we're driven by purpose-reimagining senior living and creating communities where older adults can thrive. When you join us, you're part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you're supported — you'll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.

We offer a comprehensive range of benefits and perks to support you, including*:

• Health, Dental and Vision Plans- start the 1 st of the month following your start date
• 20 days of paid time off (increases with years of service), plus 7 company holidays
• 401(k) with up to 4% employer match and no waiting on funds to vest
• HSA option with employer contribution
• Tuition Reimbursement and continuing education programs
• $25/line unlimited cell phone plan (plus taxes and fees)
• Cell Phone Stipend
• 5-star employer-paid employee assistance program

*Please Note: Benefit eligibility is determined by employment status and regularly scheduled hours.

And as team members support residents, HumanGood supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential.

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Job Security

Inspired to perform well by the knowledge that your job is safe

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.