Concierge

Senior Living Management; Battle Creek (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading company in senior living as a Concierge at Northpointe Woods, where you'll play a key role in welcoming residents and guests with warmth and professionalism. You'll manage communication, handle deliveries, and assist in maintaining a supportive environment for the community. If you're passionate about hospitality and caregiving, this is the perfect opportunity for you.

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.

Responsibilities

• Meet and greet residents, guests, vendors in a professional manner.
• Provide ongoing telephone coverage and solve issues.
• Accept and document delivery packages.

Skills

Excellent telephone communication skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

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When you work at Northpointe Woods, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

Northpointe Woods is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Here are a few of the daily responsibilities of a Concierge

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.
  
  

Here are a few of the qualifications we need you to have

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills
  
  

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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