Concierge

Associa; Atlantic City (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading community management company is looking for a Concierge to provide exceptional customer service in Atlantic City. The role involves welcoming guests, performing administrative tasks, and ensuring a positive experience. Ideal candidates must possess a high school diploma and up to 3 years of relevant experience. Strong communication and time management skills are crucial. This position features varied shifts and contributes to a dynamic team atmosphere.

Qualifications

• 0 – 3 years of directly related or closely related experience.

Responsibilities

• Welcomes guests/new customers to the facility.
• Performs various administrative tasks in support of the facility's mission.
• Creates a positive experience for guests by attending to needs and answering questions.
• Other duties as assigned.

Skills

Knowledge of Microsoft Office products

Professional communication skills

Professional customer service skills

Self-motivated and detail oriented

Time management skills

Education

High School Diploma or GED

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Job Summary

A Concierge is a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are therefore to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees. The Concierge will need a strong familiarity with the surrounding area to provide directions. They may need to know bus, train, and subway schedules as well. The Concierge also performs other services for guests/customers, which may involve tasks such as receiving packages at a hotel for a guest, or ensuring that a guest’s dry cleaning is picked up or dropped off.

Job Duties And Responsibilities

• Welcomes guests/new customers to facility.
• Performs various administrative/managerial tasks in support of facility's mission.
• Creates a positive experience for guests by attending to needs and answering questions.
• Other duties as assigned.

Knowledge and Skills

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.

Schedule

Front Desk Floater position. Shifts are varied.

Requirements

Education and Experience

• High school diploma High School Diploma or GED Required
• 0 – 3 years of directly related or closely related experience

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.