Concessions Supervisor - Part-Time, Weekly Pay

Delaware North; Seattle (WA); On-site; USD 32,000 - 43,000; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North Sportservice at Climate Pledge Arena in Seattle, WA is hiring a part-time Concessions Supervisor to lead staff and deliver exceptional guest service. The role covers assigning duties, assisting guests, stocking, inventory counts, and occasional cashier tasks, while enforcing standards and safety procedures.

Two years of supervisory experience in a restaurant setting is preferred; strong communication and customer service skills are required.

Qualifications

• Experience working in a restaurant.
• At least two years of supervisory experience preferred.
• Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities.
• Must be able to implement rules and direct staff.
• Excellent communication skills, written and verbal.
• Excellent customer service and employee relations skills.
• A true desire to satisfy the needs of others in a fast-paced environment.

Responsibilities

• Assign duties to scheduled staff.
• Perform some service tasks, such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Review work procedures and operational problems to determine ways to improve service, performance, or safety.
• Assist Concessions Manager with staff training and compliance.
• Monitor daily and hourly cleaning.
• Manage labor and profit loss.
• Ensures proper cash handling and tip record-keeping for the shift.
• Ensure associates are kept informed of any changes in policies or events.
• Other duties as assigned.

Skills

Supervisory experience

Customer service

Communication skills

Team leadership

Job description

Delaware North Sportservice at Climate Pledge Arena in Seattle, WA is hiring a part-time Concessions Supervisor to lead staff and deliver exceptional guest service. The role covers assigning duties, assisting guests, stocking, inventory counts, and occasional cashier tasks, while enforcing standards and safety procedures.

Two years of supervisory experience in a restaurant setting is preferred; strong communication and customer service skills are required.