Concessions Supervisor: Lead Events & Guest Experience

Oak View Group; Everett (WA); Sur place; USD 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

401(k) savings plan

401(k) matching

Résumé du poste

Oak View Group, a premier live entertainment company, is hiring a Concessions Supervisor to oversee concession operations during events in the United States. The role focuses on food prep, inventory, cash control, alcohol service compliance, safety, guest service, and supervising staff and volunteers.

Availability for events and a positive, collaborative work environment are essential. The supervisor will mentor employees, ensure adherence to quality standards, and support location managers

Qualifications

• 2-3 years of experience in a concessions position required.
• High school diploma or GED.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificates and alcohol service permits if required by state and federal regulations.
• Thorough working knowledge of sanitation, food prep guidelines, and safety standards in concession operations.

Responsabilités

• Ensure effective operation of location during event; monitor inventory levels and POS availability.
• Track product transfers and discards; reflect in closing procedures.
• Maintain proper product levels while minimizing overproduction.
• Ensure event staff and volunteers follow workplace expectations.
• Provide ongoing assistance and feedback to staff; foster positive, enthusiastic environment.
• Supervise opening/closing; document problems with concession equipment or repairs.
• Mentor and train staff/volunteers; escalate issues as needed to management.
• Oversee closing of locations; ensure cleanliness of locations and equipment.
• Ensure proper cash handling and reconciliation; report discrepancies to management.
• Support Stand Leaders and LMs/CSRs/NFP volunteers as needed.

Connaissances

Customer service

Teamwork

Communication

Math

Formation

High school diploma or GED

Outils

Food handling certificates

Alcohol service permits

Description du poste

Oak View Group, a premier live entertainment company, is hiring a Concessions Supervisor to oversee concession operations during events in the United States. The role focuses on food prep, inventory, cash control, alcohol service compliance, safety, guest service, and supervising staff and volunteers.

Availability for events and a positive, collaborative work environment are essential. The supervisor will mentor employees, ensure adherence to quality standards, and support location managers