Concessions Stand Lead - Guest Experience & Cash Control

Compass Group USA; Santa Clara (CA); Presencial; USD 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Descripción de la vacante

Levy, part of Compass Group, is hiring to maintain guest services at the service desk and ensure guest satisfaction with smooth cash handling and transactions.

The role includes greeting guests, processing returns, training cashiers, preparing deposits, and enforcing company policies while supporting loss prevention efforts. Opportunities exist across venues, with perks like Instapay and more.

Responsabilidades

• Greets and acknowledges every guest; maintains solid product knowledge; and provides outstanding guest service.
• Oversees and authorizes guest returns, exchanges, merchandise credits, check authorization, charge sends, rain checks and discretion discounts; assures the completion of all PoS transactions and cash control.
• Helps train cashiers and cross-trains other associates.
• Helps prepare daily deposits, change and media; some locations have access to safe combinations and keys.
• Ensures compliance of company policies, procedures and practices; supports loss-prevention efforts.
• Oversees productivity, breaks and daily scheduling of cashiers; communicates performance issues to management.
• Maintains front-end supplies.
• Helps provide guest service, floor moves, housekeeping, display maintenance and merchandise replenishment as needed.
• Covers cashier shifts when call-offs occur.

Descripción del empleo

Levy, part of Compass Group, is hiring to maintain guest services at the service desk and ensure guest satisfaction with smooth cash handling and transactions.

The role includes greeting guests, processing returns, training cashiers, preparing deposits, and enforcing company policies while supporting loss prevention efforts. Opportunities exist across venues, with perks like Instapay and more.