Concessions Runner & Guest Service Pro

Cinépolis Cinemas USA; Austin (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Milestone gifts

Job summary

Cinépolis USA is seeking a theater operations team member to deliver concessions, kitchen, and bar items to guests while upholding Cinépolis standards. You will work with the expediter to ensure timely, high-quality service and guide guests through the menu, highlighting promotions and upsell opportunities.

Training and ongoing meetings are part of the role. Responsibilities include assisting with opening/closing procedures, maintaining cleanliness, and supporting coworkers as needed in a

Qualifications

• Must be 18 years or older and refer to state guidelines.
• 1+ years of food running or bussing preferred.
• ServSafe, Food Handling, and Alcohol training certifications required.
• Strong interpersonal and communication skills for interacting with guests and management.
• Able to maintain attention to detail in a fast-paced environment and work nights, holidays and weekends.

Responsibilities

• Deliver concessions items, kitchen items, and bar items to guests following service procedures.
• Coordinate with expediter to ensure orders are delivered high-quality and on time.
• Assume responsibility for accuracy of orders and escalate issues to management when needed.
• Guide guests through the menu, suggest promotions or upsells and know Cinepolis offerings.
• Assist with opening, mid, and closing procedures and general duties as assigned.

Skills

Food running

Guest service

Interpersonal skills

Communication

Age 18+

Education

ServSafe certification

Food Handling certification

Alcohol training certification

Experience in food service

Job description

Cinépolis USA is seeking a theater operations team member to deliver concessions, kitchen, and bar items to guests while upholding Cinépolis standards. You will work with the expediter to ensure timely, high-quality service and guide guests through the menu, highlighting promotions and upsell opportunities.

Training and ongoing meetings are part of the role. Responsibilities include assisting with opening/closing procedures, maintaining cleanliness, and supporting coworkers as needed in a