Concessions Operations Coordinator (Excel & Scheduling)

Aramark Corporation; Boston (MA); On-site; USD 34,000 - 41,000; Full time

Job summary

Aramark at Fenway Park is hiring a Concessions Coordinator to provide administrative, operational, and event-day support for concession operations across the ballpark. The role is on-site, requiring strong organization, attention to detail, and proficiency in Microsoft Excel to manage schedules, tip reporting, and records.

The coordinator will assist with staffing, uniform program administration, and preparatory reports, while adapting to evenings, weekends, and holidays per the event schedule.

Qualifications

• High School Diploma or equivalent; 2+ years administrative support experience.
• Excellent written/interpersonal communication and organizational skills. Proficient in Excel and Word.
• Ability to optimally connect with employees and work a flexible, event-based schedule.
• Strong digital literacy with Office tools, Internet, typing, and databases.

Responsibilities

• Support the Concessions Management team with daily administrative and operational tasks.
• Create, maintain, and distribute employee schedules in coordination with management.
• Manage concession employee tip distribution processes, including tracking, reporting, and reconciliation using Microsoft Excel.
• Assist with event-day employee check-in, attendance tracking, and staffing support.
• Coordinate and administer the concessions uniform program, including inventory management, distribution, collection, and recordkeeping.
• Organize departmental documents, reports, and administrative records.
• Prepare operational reports, spreadsheets, and other administrative materials as requested.
• Serve as a point of contact for frontline concession team members regarding scheduling, uniforms, and general administrative inquiries.
• Support special projects and departmental initiatives as assigned.
• Maintain confidentiality when handling employee and payroll-related information.

Skills

Excel

Organizational skills

Written communication

Interpersonal skills

Office suite

Education

High School Diploma

Some college

Tools

Microsoft Office

Job description

Aramark at Fenway Park is hiring a Concessions Coordinator to provide administrative, operational, and event-day support for concession operations across the ballpark. The role is on-site, requiring strong organization, attention to detail, and proficiency in Microsoft Excel to manage schedules, tip reporting, and records.

The coordinator will assist with staffing, uniform program administration, and preparatory reports, while adapting to evenings, weekends, and holidays per the event schedule.