Concessions Manager - Ball Arena

ASM Global; Denver (CO); On-site; USD 64,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid vacation

Job summary

Legends Global seeks a Concessions Manager for the Ball Arena Denver, leading day-to-day concessions operations on the 2nd shift. You will ensure safe, efficient service, manage inventory, payroll and scheduling, and uphold regulatory compliance while driving revenue and quality.

The role emphasizes strong leadership, budget oversight, and collaboration with subcontractors to deliver premier guest experiences in a high-volume sports venue.

Qualifications

• Degree with 2–5 years of management experience in high-volume foodservice.
• Union experience strongly preferred.
• Excellent written and verbal communication skills.
• Demonstrate leadership in managing staff groups and major projects.
• Customer service oriented mindset with the ability to communicate professionally.
• Must be able to work in a team environment.
• Knowledge of accounting policy and POS systems expected.
• Proficiency in Word, Excel, and PowerPoint.
• Ability to obtain and maintain TEAM Coalition Alcohol Certification.
• Experience with ABI, YellowDog, UKG/UltiPro preferred.

Responsibilities

• Provide efficient service while maintaining safety and sanitation procedures and liaise with local health officials.
• Monthly inventory for concessions operation; experience with Yellow Dog or similar systems preferred.
• Oversee Scheduling Supervisor team members.
• Complete weekly department payroll and enter tips.
• Ensure compliance with federal, state, local, and Legends alcohol regulations.
• Hire and promote staff per Legends standards; lead a team.
• Coordinate with subcontractors to meet contract terms.
• Develop and preserve programs to ensure high quality food and service.
• Manage operational budget and monthly P&L; ensure accurate reporting.
• Provide leadership and mentorship to staff and execute the concessions business plan.
• Control labor costs and operating supplies within budget.
• Perform other related duties as required.

Skills

Management experience

Leadership

Communication skills

Team leadership

Customer service

Multi-tasking

Budgeting

Education

Bachelor's degree

Tools

POS systems

Microsoft Word

Microsoft Excel

PowerPoint

ABI

YellowDog

UKG/UltiPro

Job description

THE ROLE: Concessions Manager - 2nd Shift

LOCATION: Ball Arena Denver, CO

ABOUT LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center - from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.

With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win - shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

ABOUT THE ROLE

Under the leadership of the Senior Concessions Manager, the Concessions Manager will be responsible for effectively and profitably managing and directing all day-to-day aspects of the Concessions operations.

WHAT YOU'LL DO (KEY RESPONSIBILITIES & OUTCOMES)

• Provide efficient service and quality products by maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment; create a working relationship with local health officials
• Monthly inventory for concession's operation, experience with Yellow Dog or other inventory management systems preferred
• Oversee Scheduling Supervisor team members
• Complete weekly department payroll & enter tips
• Ensure unit compliance with federal, state, local, and legends regulations regarding sale of alcohol
• Maintain management staff and ensure proper hiring promoting of associates per Legends standards
• Work closely with multiple subcontractors to ensure all needs are met, and the terms of the contract are followed
• Preserving existing programs and developing new concepts to ensure the highest possible quality of food and service
• Responsible for operational budget, managing monthly P&L statements and ensuring that all financial reporting is accurate
• Provide leadership, coaching and mentorship to a staff, responsible for executing the concessions team business plan
• Sustain cost as it pertains to labor and operating supplies, work within budgeted guidelines
• Union Experience preferred
• Performing other related duties, tasks and responsibilities are required

WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)

• The ideal candidate will have a degree with a minimum of 2-5 years' management experience in the high volume foodservice industry, preferably in concessions environment for a sports and entertainment venue
• Union experience strongly preferred
• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
• Demonstrate leadership and vision in managing staff groups and major projects or initiatives
• Customer service oriented mindset with the ability to communicate with employees, vendors, client representatives and guests in a positive and professional
• Must be able to work in a team environment
• Knowledge of accounting policy and procedures and POS Systems is preferred
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Ability to obtain and maintain TEAM Coalition Alcohol Certification
• Experience with ABI, Yellowdog, UKG/UltiPro preferred

WORK ENVIRONMENT & TRAVEL

This role is based on site at Ball Arena in Denver, CO

This is a 2nd Shift Role requiring you to work evenings, weekends, and holidays

At Legends Global, our people power every success. You'll work alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences. If you're driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you'll thrive here.

COMPENSATION

The salary range for this position is $64,000 - $68,000, commensurate with experience, skills, and qualifications. Legends Global offers a competitive total rewards package, including medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.