Concessions Lead

Delaware North at Nationwide Arena; Columbus (OH); On-site; USD 24,796 - 30,307; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health, dental, and vision insurance

401(k) with company match

Job summary

Delaware North Sportservice at Nationwide Arena in Columbus, Ohio, is hiring part-time Concessions Leads to supervise concessions stands and guide team members in delivering excellent guest service. The role pays $20.00 per hour, with opportunities for training and a flexible, guest-focused work environment.

As a Concessions Lead, you will manage shifts, ensure cleanliness and safety, handle opening/closing duties, and support the team during busy events.

Qualifications

• Minimum of one year experience in food service position required.
• Previous cash handling or cashier experience required.
• Previous supervisory experience preferred

Responsibilities

• Supervise and coordinate activities of concessions team members on a per shift basis, including training, counseling, and enforcing work procedures and service standards
• Inspect all stands and portables in assigned area, ensuring all remain clean, sanitized, and safe
• Analyze and resolve problems with team members, guests, and the operation with the assistance of management as needed
• Perform opening and closing duties; verify stand inventories before and after each event
• Assist concessions team members in serving guests as business levels demand

Skills

Guest service experience

Cash handling

Supervisory experience

Job description

The opportunity

Delaware North Sportservice is hiring part-time Concessions Leads to join our team at Nationwide Arena in Columbus, Ohio. As Concessions Lead, you will supervise assigned concessions stand(s) and lead team members in delivering excellent guest service.

If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service, apply now.

Pay

$20.00 – $20.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Supervise and coordinate activities of concessions team members on a per shift basis, including training, counseling, and enforcing work procedures and service standards
• Inspect all stands and portables in assigned area, ensuring all remain clean, sanitized, and safe
• Analyze and resolve problems with team members, guests, and the operation with the assistance of management as needed
• Perform opening and closing duties; verify stand inventories before and after each event
• Assist concessions team members in serving guests as business levels demand

More about you

• Minimum of one year experience in food service position required; previous experience as a stand attendant or stand manager preferred
• Previous cash handling or cashier experience required
• Previous supervisory experience preferredNo high school diploma or GED required

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift up to 50 pounds
• May be exposed to variable temperatures, including extreme hot and cold, depending on the season

Shift details

• Evenings
• Weekends
• Events

Source: Hospitality Online