Concessions Lead: Elevate Guest Service (Part-time)

Delaware North; Columbus (OH); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Weekly pay

Training & development

Employee discounts

Flexible schedules

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Parental leave

Employee assistance program

Tuition reimbursement

Job summary

Delaware North Sportservice at Nationwide Arena in Columbus, Ohio is seeking part-time Concessions Leads to supervise concessions stands and guide team members in delivering great guest service.

As Concessions Lead, you will oversee opening/closing duties, keep stands clean and safe, and resolve guest issues with support from management. Prior food-service experience and cashier skills are required; supervisory experience is a plus.

Qualifications

• Minimum of one year experience in food service position required; previous experience as a stand attendant or stand manager preferred
• Previous cash handling or cashier experience required
• Previous supervisory experience preferred
• No high school diploma or GED required

Responsibilities

• Supervise and coordinate activities of concessions team members on a per shift basis, including training, counseling, and enforcing work procedures and service standards
• Inspect all stands and portables in assigned area, ensuring all remain clean, sanitized, and safe
• Analyze and resolve problems with team members, guests, and the operation with the assistance of management as needed
• Perform opening and closing duties; verify stand inventories before and after each event
• Assist concessions team members in serving guests as business levels demand

Skills

Food service

Cash handling

Supervisory experience

Education

No high school diploma required

Job description

Delaware North Sportservice at Nationwide Arena in Columbus, Ohio is seeking part-time Concessions Leads to supervise concessions stands and guide team members in delivering great guest service.

As Concessions Lead, you will oversee opening/closing duties, keep stands clean and safe, and resolve guest issues with support from management. Prior food-service experience and cashier skills are required; supervisory experience is a plus.