Concessions Cashier | Part-Time | Casey's Center

Oak View Group; Des Moines (IA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group is hiring a Concessions Cashier in Des Moines, IA. The role handles orders, cash transactions, stock control, and guest assistance in a fast-paced concessions setting.

Role requires basic high school diploma, 3+ months in food service, and strong communication. Alcohol service is possible with ID checks; responsibilities include maintaining cleanliness and safety standards. Part-time with benefits including a 401(k) plan and matching.

Qualifications

• High school diploma or equivalent preferred.
• Three or more months’ experience in food service preferred.
• Strong customer service skills.
• Ability to learn to use a POS (Point of Sale) system.
• Great communication skills.

Responsibilities

• Conduct sales by taking orders, building orders, and completing the transaction.
• Build orders, prepare food, and manage concessions operations.
• Maintain stock and notify manager of shortages.
• Respond to customer requests or concerns.
• Maintain a clean, organized workspace and dispose of trash.
• Serve beverages, including alcohol, responsibly.
• Check IDs to verify legal drinking age.
• Maintain sanitation, health, and safety standards.
• Perform other duties as assigned.

Job description

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Concessions Cashier is responsible for delivering efficient and friendly service while accurately processing customer transactions. This role includes operating the cash register by entering orders and completing sales, as well as maintaining proper stock and supply levels and notifying the Concessions Stand Manager of any shortages. The Concessions Cashier serves as a key point of contact for guests, addressing questions, requests, and concerns in a professional manner. In addition, the position requires maintaining a clean, organized, and sanitary workspace, including cleaning and waste disposal. The Concessions Cashier may also serve beverages, including alcoholic drinks, while adhering to all state and federal regulations by verifying guest identification. Compliance with all sanitation, health, and safety standards is essential to ensure a safe and positive experience for both guests and team members.

This role pays an hourly rate of $16.00 and is tip eligible.

Benefits for Part-Time roles:

• 401(k) Savings Plan
• 401(k) matching

This position will remain open until November 27, 2026.

Responsibilities

• Conduct sales by taking orders, building orders, and completing the transaction.
• Ability to build orders, prepare food, and knowledge in all areas of concessions operations.
• Responsible for maintaining stock and supply levels and communicating low-stock items to the Concessions Stand Manager.
• Listening to and responding to customer requests or concerns.
• Responsible for maintaining a clean and organized workspace, including but not limited to disposal of garbage & cleaning dishes.
• Serve beverages to guests, including alcoholic beverages, responsibly.
• Check guest’s ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
• Maintains sanitation, health, and safety standards in work areas.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Three or more months’ experience in the food service industry preferred.
• Strong customer service skills.
• Ability to learn to use a POS (Point of Sale System).
• Must have great communication skills.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.