Concessions Stand Lead | Part-Time | CFG Bank Arena

Oak View Group; Baltimore (MD); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group in Baltimore is seeking a Concessions Stand Lead to oversee the concession stand(s) operations during events. You will greet guests, take orders, operate the POS, and ensure accurate cash handling while maintaining cleanliness and food safety standards.

This part-time role offers a $16.50 per hour rate with benefits including a 401(k) savings plan and 401(k) matching. Excellent attendance and flexibility for event-driven schedules are required.

Qualifications

• 1–2 years of experience in concessions preferred.
• High school diploma or GED.
• Valid food handling certificate and alcohol service permit if required.
• Clear, professional communication in a fast-paced environment.
• Basic math skills for cash transactions.

Responsibilities

• Greet guests and take orders for food and beverages.
• Accept payment and make change as needed.
• Maintain cleanliness and sanitation standards in the area.
• Memorize the product menu at each concession location.
• Assist with end-of-event cleanup and breakdown.
• Assist with inventory issues and POS data under supervision.
• Demonstrate reliable attendance for events.

Skills

Customer service

Cash handling

Teamwork

Education

High school diploma or GED

Tools

Point of Sale system

Job description

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Concessions Stand Lead is responsible for the effective running of the concession stand(s) within the venue. The Concession Stand Leader must provide oversight, technical knowledge of Point of Sale, beginning and ending counts, and operational support to ensure the smooth running of any assigned concession stand location(s). The Concession Stand Lead is responsible for greeting guests in a pleasant manner while filling food and beverage orders. The Concession Stand Leader will operate the point of sale system and collect money for purchased food and beverage items. The Concession Stand Lead must maintain excellent attendance and be available to work events as scheduled per business needs.

This role pays an hourly rate of $16.50

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until November 13, 2026.

Responsibilities

• Responsible for greeting guests and taking orders for food and beverage products.
• Responsible for accepting payment from guests and making change as necessary.
• Responsible for keeping the work area and surroundings clean using sanitation standards.
• Responsible for memorizing the product menu available at each concession location.
• Assist in clean-up and breakdown of the concession area at the end of the event.
• Assist the manager with product and inventory-related issues, including stand sheets and POS data.
• Shows demonstrated ability to meet the company standard for excellent attendance.

Qualifications

• 1-2 years of previous experience in Concessions is preferred.
• High school diploma or GED.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner, which focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate and alcohol service permit if required by state and federal regulations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
• Ability to perform reconciliations accurately and responsibly.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applications for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.