Concessions Box Server

Keeneland Association, Inc.; Lexington (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Keeneland Association, Inc. in Lexington, KY seeks a Concessions Box Server to deliver prompt, friendly beverage service in a fast-paced hospitality setting during live race meets and events.

You will input orders, coordinate with bar teams, maintain clean service areas, follow health and safety guidelines, and uphold Keeneland's reputation for excellence and gracious guest care. This seasonal, on-site position requires 18+ and valid food handler/alcohol server training; flexible weekends and

Qualifications

• Previous serving experience is preferred.
• Commitment to customer service excellence and attention to detail.
• Comfortable standing for long hours in a fast-paced environment.
• Excellent communication, multitasking, and problem-solving skills.
• Ability to remain calm during high-volume periods while delivering gracious service.
• Must be at least 18 years of age.
• Food handler certification and alcohol server training (or willingness to obtain).

Responsibilities

• Provide exceptional service with warmth, professionalism, and efficiency.
• Welcome and engage guests with genuine hospitality.
• Take accurate orders, input into POS, and coordinate with bar teams.
• Ensure timely delivery and proper presentation of menu items.
• Maintain clean service areas before, during, and after service.
• Adhere to health, safety, and sanitation guidelines, including responsible alcohol service.
• Uphold Keeneland culture with teamwork and high standards.

Skills

Serving experience

Customer service

Communication

Multitasking

Problem-solving

Stamina

Age 18+

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Concessions Box Server

Seasonal Service Workers Lexington, KY, US

2 days ago Requisition ID: 1392

POSITION SUMMARY

As a Concession Box Server at Keeneland Hospitality, you are responsible for providing prompt, professional, and courteous beverage service to guests in one of the most prestigious and fast-paced hospitality environments in Kentucky. You help create a memorable experience by delivering high standards of service in line with Keeneland’s tradition of excellence.

KEY RESPONSIBILITIES

• Provide exceptional service with warmth, professionalism, and efficiency in accordance with Keeneland Hospitality standards.
• Welcome and engage guests with genuine hospitality, maintaining a polished and positive demeanor throughout their experience.
• Offer knowledgeable recommendations. Take accurate orders, input them into the POS system, and coordinate seamlessly with bar teams.
• Ensure timely delivery and proper presentation of all menu items; anticipate and respond promptly to guest needs and preferences.
• Knowledge regarding menu, Keeneland history, ability to offer direction to guest and walk them through service procedures.
• Maintain clean service areas before, during, and after service.
• Adhere strictly to all health, safety, and sanitation guidelines, including responsible alcohol service.
• Uphold the Keeneland culture by fostering a spirit of collaboration, respect, and high standards among teammates.

QUALIFICATIONS AND REQUIREMENTS:

• Previous serving experience is highly preferred.
• Demonstrated commitment to customer service excellence and attention to detail.
• Comfortable working long hours on your feet in a fast-paced, team-oriented setting.
• Excellent communication, multitasking, and problem-solving skills.
• Ability to remain calm and composed during high-volume periods, while delivering gracious service.
• Must be at least 18 years of age.
• Food handler certification and alcohol server training (or willingness to obtain) required.
• Flexible availability including weekends, holidays, and early mornings during live race meets and specialevents

LICENSING REQUIREMENTS:

• A valid Fayette County Food Handler’s Licenseis required for all food and beverage staff. Must be obtained prior to the first scheduled shift.
• A Kentucky Horse Racing Commission licenseis required for all track workers. This license will be provided to you on behalf of Keeneland upon hire