Concessions Attendant

Presque Isle Downs, Inc.; Owensboro (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading entertainment company in Owensboro, Kentucky, is seeking a Bar/Concession Attendant to provide excellent guest service and ensure the quality and delivery of food items. Candidates should have a high school diploma (or equivalent) and preferably some experience in food service. This role includes handling transactions and maintaining cleanliness in a fast-paced environment, with a focus on customer interaction and food outlet operations. Join a dynamic team with a commitment to innovation and exceptional service.

Qualifications

• Experience in concessions or office work preferred.
• Ability to obtain a valid Racing License.

Responsibilities

• Provide excellent guest service to both internal and external guests.
• Sell and deliver all food items per the menu and handle transactions.
• Clean and sanitize food service equipment.

Skills

Knowledge of food outlet operations

Strong guest service skills

Friendly interaction with guests

Ability to work in a fast-paced environment

Good communication skills

Education

High school diploma or GED equivalent

Job description

Churchill Downs Incorporated ("CDI") (Nasdaq: CHDN) has been creating extraordinary entertainment experiences for more than 150 years, beginning with one of the most iconic and enduring events in sports and entertainment—the Kentucky Derby. Headquartered in Louisville, Kentucky, CDI blends a rich legacy with a forward-looking approach to growth. Through the acquisition, development, and operation of live and historical racing entertainment venues, the expansion of online wagering services and other technologybusinesses, and the ownership and operation of regional casino gaming properties, CDI offers diverse career opportunities across the country. Our success is driven by dedicated team members who are passionate about delivering exceptional experiences, embracing innovation, and helping shape the future of entertainment.

JOB SUMMARY

The Bar/Concession Attendant is responsible for providing excellent guest service and ensuring the consistent quality and delivery of all food items according to menu and company standards. This role includes handling transactions, maintaining cleanliness and equipment, and supporting the overall food service operation in a fast-paced environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide excellent guest service to both internal and external guests.
• Greet guests as they approach the service area.
• Ensure consistent and convincing service aligned with company standards.
• Sell and deliver all food items per the menu and handle transactions per the cash handling policy.
• Clean and sanitize all food service equipment used in preparation and serving.
• Operate all relevant food service equipment.
• Maintain current knowledge of daily menus and pricing.
• Ensure proper stock and supplies for efficient service.
• Promote safety and security for both Team Members and guests.
• Perform clean-up duties to maintain a high-quality, organized work area.
• Perform other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Knowledge of food outlet operations.
• Strong guest service skills with the ability to adhere to the company’s service standards.
• Friendly and fast interaction with guests.
• Ability to work effectively in a fast-paced environment.
• Good oral and written communication skills.
• Flexibility in work hours; able to handle high-pressure and interruptive environments.

EDUCATION AND EXPERIENCE

• High school diploma or GED equivalent required.
• One year of experience in concessions or office work preferred.
• Ability to obtain a valid Racing License.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Must be able to sit, stand, walk, reach, handle, feel, climb, balance, stoop, kneel, crouch, crawl, talk, and hear.
• Frequently required to lift and/or move up to 10 pounds; occasionally up to 50 pounds.
• Work environment noise level ranges from moderate to loud.
• Must be able to circulate throughout assigned areas, including smoking areas, while observing guests and equipment functionality.
• Reasonable accommodations may be made for individuals with disabilities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.