Concession Attendant Coffee Shop

216_NEC_Wilkes-Barre Northeast Concessions, LP - Wilkes-Barre; Pennsylvania; On-site; USD 24,000 - 32,000; Full time

Job summary

The 216_NEC_Wilkes-Barre Northeast Concessions, LP - Wilkes-Barre is hiring for a concessions team member. You will assist guests with food and beverage service, operate the POS system, and ensure accurate cash handling. Age verification and responsible alcohol service are required in this role.

Responsibilities include inventory management, daily balancing, safety, and delivering excellent guest experiences in a fast-paced arena setting.

Qualifications

• Must be at least 21 years old or have a high school diploma or GED.
• One month related experience and/or training, or equivalent education/experience.

Responsibilities

• Orders, prepares and serves food and beverages to patrons.
• Tabulates receipts and balances accounts.
• Responsible for inventory supplies on hand and at the end of each day or other designated period.
• Checks for proper identification for customers under 25; follows alcohol awareness and service guidelines.
• Knows all food requirements; identifies rotation needs and correct cooking times.
• Uses the POS system and counts change back to customers via Cash Count Back Procedure.
• Understands safety practices and sets up, operates, breaks down and cleans concession equipment.
• Greets and thanks all customers in the concession area.
• Promotes superior guest service.

Skills

Customer service

Cash handling

Education

High school diploma or GED

Tools

POS system

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE,

Job Duties

• Orders, prepares and serves food and beverages to patrons.
• Tabulates receipts and balances accounts.
• Responsible for inventory supplies on hand and at the end of each day or other designated period.
• Checks for proper identification for customers who appear to be under 25 years of age; understands alcohol awareness and uses judgment when serving alcoholic beverages.
• Knows all food required; identifies rotation needs; knows cooking times to ensure that correct cooking is achieved.
• Correctly uses the POS system and correctly counts change back to customers utilizing the Cash Count Back Procedure.
• Understands safety practices and correctly sets up, operates, breaks down and cleans all concession equipment.
• Greets and thanks all customers in the concession area.
• Promotes superior guest service.

Minimum Qualifications

Must be at least 21 years of age or possess a High school diploma or general education degree (GED); or one month related experience and/or training; or equivalent combination of education and experience.

Work Shift: Regular Knock, knock. Hear that sound? That's opportunity!

What began in 1996 as a gaming destination in southeastern Connecticut with a handful of Team Members has expanded into a premier entertainment enterprise with over 10,000 team members across the globe. What drives our success is the centuries-old philosophy of the Mohegan Tribe “The Spirit of Aquai”. Its principles of welcoming, mutual respect, cooperation and building relationships have shaped our culture, and serve as the foundation that we live by with every guest and team member interaction today, and for generations to come.