Concert Event Staff - Part-Time, Flexible Scheduling

BEST Crowd Management; Boise (ID); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Competitive pay

Career growth

Training programs

Flexible scheduling

Inclusive environment

Job summary

BEST Crowd Management is seeking concert event staff for Boise State University. You will greet attendees, assist with event setup, and ensure clean and safe venues during performances such as Post Malone, Darius Rucker, Lynyrd Skynyrd and Brothers Osborne.

We offer part-time, on-site roles with flexible scheduling, competitive pay based on experience, and opportunities for growth through training and advancement programs.

Qualifications

• Be at least 18 years old (age requirements may vary by local regulations).
• Possess a high school diploma or equivalent (some college education preferred).
• Previous experience in customer service, hospitality, or event-related roles is advantageous.
• Excellent communication and interpersonal skills to interact effectively with diverse individuals.
• Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations.
• Flexibility to work evenings, weekends, and holidays based on event schedules.
• Physical stamina to stand, walk, and engage in physical activities for extended periods.
• Demonstrated reliability, punctuality, and a strong work ethic.

Responsibilities

• Provide outstanding customer service by greeting and assisting event attendees with a friendly and helpful demeanor.
• Assist with event set-up, including equipment arrangement, signage placement, and other tasks as assigned.
• Monitor event areas to ensure cleanliness, orderliness, and compliance with venue policies.
• Answer questions and provide information about the event, facilities, and amenities to attendees.
• Direct attendees to seating areas, restrooms, concession stands, and exits.
• Handle and resolve customer inquiries, complaints, or issues in a professional and timely manner.
• Collaborate with event staff, vendors, and other team members to ensure smooth event operations.
• Assist with crowd control measures to maintain a safe and enjoyable environment for all attendees.
• Adhere to company policies, procedures, and guidelines to uphold a high standard of professionalism and service excellence.

Skills

Customer service

Communication skills

Problem solving

Interpersonal skills

Reliability & punctuality

Adaptability

Physical stamina

Education

High school diploma or equivalent

Job description

BEST Crowd Management is seeking concert event staff for Boise State University. You will greet attendees, assist with event setup, and ensure clean and safe venues during performances such as Post Malone, Darius Rucker, Lynyrd Skynyrd and Brothers Osborne.

We offer part-time, on-site roles with flexible scheduling, competitive pay based on experience, and opportunities for growth through training and advancement programs.