Concert Event Manager III

Behind The Scenes Catering & Events; San Diego (CA); On-site; USD 28,000 - 34,000; Part time

Job summary

Behind The Scenes Catering & Events in San Diego seeks a Part-Time Operations Associate to manage service staff, coordinate with clients on site, and uphold menu integrity across events. You'll communicate with the Sales Manager and Executive Chef before and after events, ensuring smooth delivery and service.

The role covers warehouse duties, load-in and load-out, and on-site oversight, including directing FOH staff, confirming timelines, and maintaining equipment inventory.

Qualifications

• Experience with events under 50 people.
• Warehouse pulling and stock management.
• Ability to operate corporate vans.
• Willingness to be trained in BTS procedures.

Responsibilities

• Oversee warehouse general operations and inventory management.
• Assist with event pulls and stock during shifts.
• Drive company vans and small box trucks as needed.
• On-site coordination with FOH staff and culinary teams.
• Manage load-in/load-out and post-event cleanup.

Skills

Small Event Experience

Warehouse Pulls

Driving Vans

Training

Tools

HCMtoGo

Job description

Reports to: Director of Operations, Operations Manager

Hourly Range:$20-$25 determined based on experience

Schedule:Part-Time hourly up to 40 hours a week

Experience:Small Event Experience (< 50 persons), Warehouse Pulls, Vans, Training

BTS Company Overview:

Position is with a large well-established catering and event company; a progressive and diversecompany that has been serving the corporate, social, and production industry for over 33 years. Thecompany is headquartered in San Diego, California and services large corporations, privateclients, major sports and news broadcast companies, venues, concert tours, PGA golf events, corporate marketing tours, and major sporting events throughout San Diego and across the globe.

However, the key to our success is summed up in one word, “Flexibility.” We understand that intoday’s world the best-laid plans will change. We pride ourselves on our experienced and welltrained staff that can manage changes while still providing outstanding service. This flexibilityallows our kitchen staff to accommodate almost any special request the guests may have. InCorporate catering and event management this is essential. Our experience within the catering andfood service industry is extensive and sought after.

Job Summary:This position will consist of management of service employees, fielding client needs on site, menu integrity, communication with onsite kitchen team, timely service, set-up, clean-up, load-out and overall operation of catering areas at all assigned events. Employee will communicate event details with Sales Manager and Executive Chef prior and post event.

JobDuties:

Warehouse General Operations:

• Clocking in/out for shifts throughHCMtogoand minimizing missed punches.(communicating missed punches within the same day of errors)
• Time management within shifts and ensuring breaks are being recorded inHCMtogoas well as taken before the 5thhour of a shift.
• Assistin event pull sheets and learn from Event Manager II & I on efficiency within pulls.
• Double check event checklist, and event comment page.
• Work with Director of Operations tomaintaininventory of dry goods, beverages, linen,décor, food items, paperproducts.
• Warehouse organization and inventory of products and equipment post events.
• Maintaingood drivingrecord (no talking or texting while driving) and abide by all traffic laws.
• Ability to drive company vans and small box trucks.

Warehouse Load-in:

• Day of event, report to warehouse at scheduled time.
• Read event folders and ensure you have all items (equipment, décor, misc.) needed forevent.
• Check with Chefs to ensure you have all food and condiments for out the door times.
• Load any “day of” pull items and load them into the vehicle along with food.

On-Site:

• Introduce yourself to the client and do a walk-through of the event space to ensure the layout is correct.
• Make yourself the only point of contact for the event and meet with FOH staff to ensure they understand the event timeline.
• Establish everyone’s role at the event.
• Ensure uniforms arecorrectand grooming standards are acceptable.
• Run through the timeline as well as the menu and call outs as well as dietary restrictions.
• Communicate with onsite culinary for timelines of service.
• Communicate any updates or changes with Culinary and staff onsite.
• Fill outtimesheetprovidedineventfolder for BTS and service employees as well as personal time information.
• Fill outthepost event note page inthe eventfolder with any pertinent information and feedback from clients.
• Manageeventsfrom start to finish and at conclusion of event prepare for load out.

Load Out:

• Take inventory of all equipment (BTS and rented), delegate tasks to ensureall equipment, décor, and foodmakeit onto the truck.
• Food is reefer trucksremainonand a note is left for morning crew.
• Take inventory of all equipment (BTS and rented), delegate tasks to ensure everything makes it onto the truck.
• Do final walkthrough of event spaceensuringnothing is left behind and the space is left clean.
• Bring vehicles back to BTS and unload what is specified (dirty dishes/ trash etc..) and complete any outstanding areas in event file.

Skills Required:

• Team oriented with interpersonal skills.
• Ability to adapt to changing demands.
• Lifting, carrying, pushing, and pulling 50 pounds.
• Standing forlong periodsof time, bending, squatting, repeated lifting.
• Exposure tosolvents, fumes, chemical cleaning supplies.