Concert Assistant & Driver - Backstage Concierge

Cleveland Orchestra; Cleveland (OH); On-site; USD 25,000 - 36,000; Part time

Job summary

The Cleveland Orchestra is seeking a Concert Assistant & Driver to provide driving services and backstage support for guest artists and conductors. The role is schedule-driven, with weeks of 0–15 hours when not performing and 15–40 hours during performances.

A guaranteed 2-hour minimum applies to assignments. Qualified candidates will have a HS diploma, 2+ years of limo experience, excellent guest service and communication skills, and a clean driving record.

Qualifications

• HS Diploma or GED is required.
• 2+ years of limo experience.
• Excellent concierge and guest service skills.
• Strong interpersonal and communication skills.
• Ability to work evenings, weekends, and some holidays.
• Valid driving record acceptable to The Cleveland Orchestra and defensive driving skills.
• Knowledge of efficient driving routes in greater Cleveland area.
• Willingness to travel between Severance and Blossom Music Centers and airport as needed.

Responsibilities

• Fulfill the role of rehearsal and concert assistant to familiarize guests with backstage areas and onstage requirements.
• Prepare dressing rooms, signage, towels and refreshments; coordinate with Hall Staff for cleaning.
• Relay guest conductor and guest artist needs to the Artistic Department; arrange lunches as needed.
• Serve as first point of contact between house managers and guest artists; greet artists as required.
• Complete and submit expense reports and receipts to the Manager, Artist Services.
• Drive guests to concerts, rehearsals, appointments, dinners, airport transfers, and other engagements, ensuring safety and timeliness.
• Maintain open communication with Artistic Operations staff about schedule changes related to driving needs.

Skills

Driving

Concierge service

Interpersonal communication

Attention to detail

Professional image

Defensive driving

Education

HS Diploma or GED

Job description

The Cleveland Orchestra is seeking a Concert Assistant & Driver to provide driving services and backstage support for guest artists and conductors. The role is schedule-driven, with weeks of 0–15 hours when not performing and 15–40 hours during performances.

A guaranteed 2-hour minimum applies to assignments. Qualified candidates will have a HS diploma, 2+ years of limo experience, excellent guest service and communication skills, and a clean driving record.