Computer Technician

Brookshire Brothers, Inc.; Lufkin, Northern (TX, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Brookshire Brothers, Inc. is seeking a Computer Technician to support provisioning, installation, configuration, operation, and maintenance of our systems hardware and software.

You will assist retail and corporate teams with network and PC applications, perform backups, monitor performance, apply patches, and keep systems secure and up to date while following company standards.

Qualifications

• High school diploma or GED required.
• 2+ years experience with Windows Server OS, Windows Desktop OS, and TCP/IP.
• Willingness to perform physical tasks as needed.

Responsibilities

• Install and configure computer systems and peripherals to standards.
• Monitor system performance and perform regular backups.
• Provide technical assistance to corporate and retail personnel.
• Research and implement automated system administration tasks.
• Coordinate with stakeholders to resolve IT incidents.

Skills

Customer service

Professional demeanor

Technical troubleshooting

Education

High school diploma or GED

Tools

Windows Server OS

Windows Desktop OS

TCP/IP networking

Job description

A Computer Technician is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. They will also provide technical assistance to corporate and retail personnel on network and personal computer applications and operations.

Description

ESSENTIAL DUTIES AND RESPONSIBLES – At Brookshire Brothers, our core values, Quality, Growth, Community, Passion, and Home, are a priority to all team members. Each of us are responsible for upholding these values in our positions, as well as striving to live up to our mission- “Good people, selling good food, and doing good deeds in the communities in which we live and work.” In this role, you also must:

• Display a friendly, courteous attitude towards customers, fellow employees, and co-workers at all times.
• Be professional in appearance and demeanor.
• Install new/rebuild existing computer systems and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Develop and maintain installation and configuration procedures. Contribute to and maintain system standards.
• Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Perform regular security monitoring to identify any possible intrusions.
• Perform regular file archival and purge as necessary.
• Create, change, and delete user accounts per request.
• Repair and recover from hardware or software failures.
• Coordinate and communicate with impacted constituencies.
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
• Configure / add new services as necessary. Upgrade and configure system software that supports IT infrastructure applications.
• Maintain operational, configuration, or other procedures.
• Perform periodic performance reporting to support capacity planning.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
• Configure CPU, memory, and disk partitions as required.
• Be willing and able to perform other duties as assigned such as general cleaning, custodial duties, and other activities as directed by management.

EDUCATION AND/OR EXPERIENCE - High school diploma or equivalent (GED).2 + years’ experience in Windows Server OS, Windows Desktop OS, and TCP/IP environments.

PHYSICAL DEMANDS/WORK ENVIRONMENT- To perform this job successfully, you must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

- Must be able to lift at least 50 pounds.