Computer Systems Analyst

CACI International Inc.; Chantilly (VA); On-site; USD 79,171,000 - 86,789,000; Full time

Job summary

CACI International Inc. in Chantilly, VA, seeks a Computer Systems Analyst to support and optimize our IT environment. You will help customers remotely, troubleshoot hardware and software, and contribute to secure, mission-critical systems.

The role emphasizes quick learning, strong communication, and the ability to work with Office 365, networking basics, and modern IT tools. A TS clearance is required, with opportunities for professional development and certifications.

Qualifications

• Associate’s degree or technical training required.
• A+ and Security+ certifications advantageous.
• Experience with hardware and software troubleshooting.
• Knowledge of AD, VPN, and Office 365 is helpful.

Responsibilities

• Prioritize tasks and manage time in a fast-paced IT environment.
• Provide timely and effective assistance with IT-related issues.
• Guide customers remotely through system configuration, maintenance, and troubleshooting processes.
• Show willingness to learn new technologies and adapt to changing requirements.
• Exhibit excellent verbal and written communication skills to respond to users via email, phone, and messaging services.
• Have knowledge of cloud computing concepts such as Microsoft Office 365.

Skills

Troubleshooting

Remote support

Verbal communication

Written communication

Education

Associate's degree

Tools

Active Directory

VPN troubleshooting

Office 365

Job description

Job Title: Computer Systems AnalystJob Category: Service Contract ActTime Type: Full timeMinimum Clearance Required to Start: Top SecretEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * *Job DescriptionThe Opportunity:Join our dynamic team as a Computer Systems Analyst and play a crucial role in supporting our fast-paced IT environment. This position offers the chance to enhance your technical skills, work with cutting-edge technologies, and provide essential support to our customers. You will have the opportunity to grow your career through continuous learning and professional development, supported by additional training and the pursuit of relevant certifications. If you are passionate about technology and eager to make a significant impact, this role provides an excellent platform for both personal and professional growth.Responsibilities:Ability to prioritize tasks and manage time effectively in a fast-paced environment.Provide timely and effective assistance with IT-related issues.Guide customers remotely through system configuration, maintenance, and troubleshooting processes.Show a willingness to learn new technologies and adapt to changing requirements.Exhibit excellent verbal and written communication skills to respond to users via email, phone, and messaging services.Have knowledge of cloud computing concepts and platforms, such as Microsoft Office 365.Possess a basic understanding of networking concepts.Be familiar with computer hardware, common software applications, and troubleshooting techniques.Relevant certifications, such as CompTIA A+, ITIL, or Microsoft certifications, would be advantageous.Qualifications:Required:Ability to obtain and maintain a Top-Secret ClearanceTypically requires an Associate’s degree or similar technical training, and at least two years of related experience.Must possess technical skill and knowledge in computer hardware and software.Additional training will be required to support legacy systemsDesired:A+ CertificateSecurity+ CertificateSoftware knowledge/experience with Active Directory, VPN troubleshootingSecurity Clearance:Must have a current favorable determination based on a closed T5 Investigation.Physical Demands:Normal demands associated with an office environment. Ability to work on computer for long periods and communicate with individuals by telephone, email and face to face. Ability to lift 25 pounds. Some travel may be required.-What You Can Expect: A culture of integrity.At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.An environment of trust.CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.A focus on continuous growth.Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.Pay Range:This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.Minimum Required Hourly Wage:$27.63There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.