Computer Support Technician

City of Saratoga Springs; City of Saratoga Springs (NY); On-site; USD 60,000; Full time

Job summary

The City of Saratoga Springs is seeking a qualified candidate for a technical position in the Department of Public Safety. This role will focus on coordinating computer activities and maintaining local and wide area networks. Candidates must meet specific educational and experience requirements, with a salary of $59,648 and additional benefits. This in-office role is vital for ensuring the efficiency and functionality of the department's IT infrastructure.

Benefits

NYS Retirement

Health Benefits

Dental Benefits

Vision Benefits

Paid Time Off

Yearly Increases

CSEA Union

Qualifications

• One year experience with computer hardware/software maintenance and configuration.
• Three years experience if an Associate’s Degree is held.
• Five years experience necessary for candidates with only a high school diploma.

Responsibilities

• Coordinate computer activities and services in the Department of Public Safety.
• Provide support including installation and maintenance of networks.
• Work under supervision while performing related duties.

Skills

Maintenance of computer hardware

Installation of computer software

Configuration of networks

VMWare

Education

Bachelor’s Degree in Computer Science or related field

Associate’s Degree in Computer Science or related field

High school diploma or equivalency diploma

Job description

THIS IS A CIVIL SERVICE POSITION. FOR FURTHER CONSIDERATION, PLEASE SUBMIT THE CITY OF SARATOGA SPRINGS APPLICATION.

Applications are available in the Civil Service Office in City Hall, online at www.saratoga-springs.org under Civil Service, or via email at [e-mail] to request one.

Completed applications can be emailed to [e-mail], mailed, or dropped off at the office.

PLEASE NOTE: THIS IS NOT REMOTE/WORK FROM HOME - THIS IS IN-OFFICE EMPLOYMENT.

SALARY: 2024 $59,648; NYS Retirement; Health, Dental, Vision Benefits; Paid Time Off; CSEA Union; Yearly Increases

LOCATION: City of Saratoga Springs - City Hall

REQUIRED MINIMUM QUALIFICATIONS: The following qualification(s) MUST be met and clearly detailed on the City of Saratoga Springs employment application form:

Either:

• Graduation from a regionally accredited college or university with a Bachelor’s Degree or higher in Computer Science, Computer Technology, Data Processing, Management Information Systems, Information Technology, VM Ware, or a related field, and ONE (1) YEAR full-time paid experience involving maintenance, installation of computer hardware and software, and configuration of networks and/or VMWare;
• Graduation from a regionally accredited college or university with an Associate’s Degree in the same fields and THREE (3) YEARS full-time paid experience involving maintenance, installation of computer hardware and software, and configuration of networks and/or VMWare;
• High school diploma or equivalency diploma and FIVE (5) YEARS full-time paid experience involving maintenance, installation of computer hardware and software, and configuration of networks and/or VMWare.

NOTE:

• Certification of VMWare can substitute for one (1) year of experience.
• Certificate of Network Administration can substitute for one (1) year of experience.
• APLUS Certificate can substitute for one (1) year of experience.

SPECIAL NOTE:

• If operating automotive equipment during installation, testing, diagnostics, or repair, the employee must possess and maintain a valid NYS Driver’s License.
• BACKGROUND CHECK: Applicants will undergo a criminal history background check, fingerprint check, and/or polygraph test. Failure to meet standards may result in disqualification.

DUTIES: This technical position involves coordinating computer activities, services, and functions in the Department of Public Safety. The incumbent provides staff support, including equipment installation and maintenance of local and wide area networks. Work is performed under the general supervision of the Police Chief and direct supervision by the Microcomputer Systems Manager. Supervision of others is not a responsibility of this position. The incumbent performs related work as required.