Technical Support Specialist

OceanWave Maritime; Las Vegas (NV); Hybrid; USD 11,000 - 13,000; Part time

Job summary

OceanWave Maritime in Las Vegas is seeking a Technical Support Specialist to join our growing IT team. This part-time role involves diagnosing hardware and software issues, setting up new systems, and guiding users through fixes with clear, friendly communication.

Based in Las Vegas with optional remote work for qualified candidates, this position emphasizes hands-on problem solving, thorough documentation, and teamwork.

Qualifications

• Bachelor's degree preferred.
• Proven experience as Technical Support Specialist or similar role.
• Strong knowledge of Windows OS, hardware and software troubleshooting.
• Excellent communication skills and ability to explain technical information clearly.
• Ability to work independently as well as part of a team.
• Familiarity with remote desktop applications.
• Customer-oriented attitude with flexible working hours.

Responsibilities

• Diagnose and resolve technical hardware and software issues.
• Install, configure, and maintain computer systems.
• Provide technical support via phone, email, or in person.
• Train users on new systems or software.
• Maintain accurate records of all support activities.
• Collaborate with other team members to resolve complex issues.
• Stay up-to-date with the latest technology trends and advancements.

Skills

Windows OS

Hardware troubleshooting

Software troubleshooting

Customer service

Communication

Team collaboration

Flexible hours

Education

Bachelor's degree in Computer Science or related field

Tools

Remote desktop software

Job description

Computer Support Specialists vacancy in Las-Vegas USA

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We are seeking a highly skilled and motivated Technical Support Specialist to join our growing team in Las Vegas. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and customers. This includes troubleshooting hardware and software issues, setting up new systems, and providing training and guidance to users.

• Diagnose and resolve technical hardware and software issues
• Install, configure, and maintain computer systems
• Provide technical support via phone, email, or in person
• Train users on new systems or software
• Maintain accurate records of all support activities
• Collaborate with other team members to resolve complex issues
• Stay up-to-date with the latest technology trends and advancements

• Bachelor's degree in Computer Science or related field preferred
• Proven experience as a Technical Support Specialist or similar roleStrong knowledge of Windows operating systems, hardware, and software troubleshooting methods
• Excellent communication skills and ability to explain technical information in simple terms
• Ability to work independently as well as part of a team
• Strong problem-solving skills
• Familiarity with remote desktop applications
• Customer-oriented attitude
• Willingness to work flexible hours when needed

Salary for this position starts at $1100 per month.

This position is based in Las Vegas. However, we are open to considering remote candidates who meet all other requirements.

We welcome candidates from all nationalities who have the right qualifications for the job. English proficiency is not required for this position.

This is a part-time position that offers flexible working hours. Perfect for students or those looking for additional income.

Own visa holders are preferred but not required.