Technical Support Specialist

MapleClass Education; Akron (OH); On-site; USD 40,495 - 50,505; Full time

Job summary

An innovative education technology company is seeking an experienced Help Desk Technician in Akron, USA. You will provide technical assistance and support, troubleshoot hardware and software issues, and maintain knowledge of computer systems. Strong communication skills and experience in a similar role are essential for success. This full-time position offers a competitive salary and an opportunity to excel in a fast-paced environment.

Qualifications

• Previous experience in a similar Help Desk role is required.
• Strong knowledge of computer systems.
• Excellent communication skills.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Respond to phone calls, emails, and tickets to troubleshoot and resolve hardware and software issues.
• Provide technical assistance and support to clients.
• Maintain up-to-date knowledge of computer systems and software to support client needs.

Skills

Communication skills

Problem-solving

Technical assistance

Knowledge of computer systems

Job description

Computer Support Specialists vacancy in Akron USA

Position: Help Desk Technician — Akron, USA

Overview

Seeking an experienced Help Desk Technician to join our team in Akron. As a member of our IT support staff, you will provide technical assistance and support to our clients. This includes responding to phone calls, emails, and tickets to troubleshoot and resolve hardware and software issues. The ideal candidate will have a strong knowledge of computer systems, excellent communication skills, and the ability to work well in a fast-paced environment. This is a full-time position offering a competitive salary of $1000 per week. Canadian applicants are preferred.

Responsibilities

• Respond to phone calls, emails, and tickets to troubleshoot and resolve hardware and software issues.
• Provide technical assistance and support to clients.
• Maintain up-to-date knowledge of computer systems and software to support client needs.

Qualifications

• Previous experience in a similar Help Desk role is required.
• Strong knowledge of computer systems.
• Excellent communication skills.
• Ability to work effectively in a fast-paced environment.

Notes

This description retains the original job information and does not include unrelated postings or promotional content. If the role is closed or no longer available, indicate expiry accordingly.