Computer Support Specialist SR -3845

RGNext; Huntsville, Northern (AL, KY); Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off & holidays

Retirement plan with company match

Job summary

RGNext seeks a Computer Support Specialist SR to join the RTS Operations Center in Huntsville, AL. The role supports theater and space situational awareness operations with a broad set of hardware and cyber security responsibilities, requiring DoD-level certifications and the ability to obtain a Secret clearance.

You will install and support end-user devices, deploy configurations via MECM/PXE, and manage user accounts while ensuring secure enclave integration and ongoing system upkeep.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, related discipline, or equivalent experience.
• Five or more years of directly related Information Technology experience.
• Security+, CySA+, GICSP, or equivalent DoD 8570.01 baseline certification for IAT Level II.
• CE/Linux+, Server+ or equivalent DoD 8570.01 baseline certification for IAT Level II.
• Ability to manage priorities and meet deadlines in a fast-paced environment.
• Proficiency with Windows 10/11 and Microsoft Office applications.
• Experience evaluating and fixing STIG settings on devices.
• Ability to obtain and maintain a U.S. government Secret clearance; U.S. citizen required.
• Willingness to work occasional non-duty hours or weekends.

Responsibilities

• Install, configure and troubleshoot end user and network devices (computers, laptops, printers, etc.).
• Deploy and configure devices via MECM and PXE deployments.
• Provide touch labor services including installation, troubleshooting, software, security patches, and hardware repair.
• Apply knowledge of Cyber Security concepts to ensure secure enclave operation.
• Process accounts: password resets, enable/disable, and maintenance.

Education

Bachelor's degree in Computer Science/Information Systems or related discipline

Tools

PowerShell

VBScript (VBS)

STIG configuration

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Computer Support Specialist SR -3845

Full Time IT Huntsville, AL, US 1 Attachments

4 days ago Requisition ID: 3845

RGNext employees execute and report on theater and strategic offensive and defensive ballistic missile testing and support space situational awareness operations and experiments, using a wide array of highly sophisticated radar, telemetry and optical sensors to meet the needs of our nation in defending the United States and its interests.

This position is located at the RTS Operations Center in Huntsville, Alabama.

What You Will Do:

• Install, configure and troubleshoot end user and network devices such as computers, laptops, printers, and other hardware.
• Deploy and configure end user and network devices via MECM and PXE deployments, to include computers and laptops and any other applicable hardware.
• Provide touch labor services - including but not limited to installation, troubleshooting, software, security, vendor patches and repair of physical hardware.
• Apply extensive knowledge of a variety of Cyber Security field concepts, practices, and procedures to ensure the secure integration and operation of enclave systems.
• Process accounts to include password resets, enable/disable, and overall account maintenance functions.

Qualifications You Must Have:

• Bachelor's degree in Computer Science, Information Systems, related discipline, or experience in lieu of education.
• Five (5) or more years of directly related Information Technology experience.
• Security+, CySA+, GICSP, or similar certification meeting DoD 8140.01 / DoD 8570.01 baseline certification for IAT Level II required prior to employment start date and required to maintain certification thereafter.
• CE (Computer Environment) Linux+, Server+ or similar certification meeting DoD 8140.01 / DoD 8570.01 baseline certification for IAT Level II required no later than 3 months after employment start date and required to maintain certification thereafter.
• Ability to be self-organized and self-motivated to prioritize and meet deadlines.
• Proficient with Windows 10, 11 and Microsoft related applications such as Microsoft Office Suite.
• Demonstrated ability to effectively evaluate and fix STIG settings on an end user device including but not limited to a workstation, laptop, or printer.
• Demonstrated ability to effectively use PowerShell, VBS, or other scripting language is a plus.
• The ability to obtain and maintain a U.S. government issued Secret security clearance is required. U.S. citizen is required, as only U.S. citizens are eligible for a security clearance.
• The flexibility to work occasional non-duty hours or on weekends to support specific project or mission requirements.

Benefits of Working at RGNext:

Employees enjoy a robust benefit package on day one, which includes medical, dental, vision, disability and life insurances, generous Paid Time Off and holiday pay, a retirement savings plan with a company match and vesting on day one!

Note: This job description describes the general nature of the duties and requirements of the job. It is not intended to be an exhaustive list or to limit the supervisor's ability to modify work assignments as appropriate.

RGNext is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other applicable state or federal protected class. RGNext provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Attachments (1)

HRM-FRM-029-B Government Employee Conflict of Interest Analysis Questionnaire-1.pdf