Computer Support Specialist SR -3845

RGNext; Huntsville (AL); Vor Ort; USD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision insurance

Disability and life insurance

Paid time off and holidays

Zusammenfassung

RGNext is seeking an IT professional to support end-user devices and network infrastructure at the RTS Operations Center in Huntsville, AL. The role focuses on deploying systems via MECM, troubleshooting software, and maintaining security configurations to safeguard enclave operations.

Ideal candidates will have a 4- to 6-year track record in IT, DoD 8570 IAT Level II certifications, and the ability to obtain and maintain a Secret clearance.

Qualifikationen

• Bachelor's degree in Computer Science, Information Systems, related discipline, or experience in lieu of education.
• Five (5) or more years of directly related Information Technology experience.
• Security+, CySA+, GICSP, or similar baseline DoD 8140.01 / DoD 8570.01 for IAT Level II before start date and maintained afterwards.
• CE (Computer Environment) Linux+, Server+ or similar baseline DoD 8140.01 / DoD 8570.01 for IAT Level II within 3 months and maintained thereafter.
• Ability to be self-organized and to prioritize and meet deadlines.
• Proficient with Windows 10, 11 and Microsoft Office Suite.
• Experience fixing STIG settings on end user devices (workstation/laptop/printer).
• PowerShell or scripting experience is a plus.
• U.S. government Secret clearance required; U.S. citizenship needed.
• Willing to work occasional non-duty hours or weekends.

Aufgaben

• Install, configure and troubleshoot end user and network devices such as computers, laptops, printers, and other hardware.
• Deploy and configure end user and network devices via MECM and PXE deployments.
• Install and troubleshoot third-party software on end user devices (e.g., Adobe Reader, Microsoft Office, browsers).
• Provide touch labor services including installation, troubleshooting, software, security, patches and repair of hardware.
• Apply knowledge of Cyber Security concepts to ensure secure enclave systems operate properly.
• Process accounts including password resets, enable/disable, and overall account maintenance functions.

Kenntnisse

End user support

MECM deployments

PowerShell

STIG remediation

Time management

Ausbildung

Bachelor's degree in Computer Science or related field

Tools

MECM

PXE deployments

PowerShell

Jobbeschreibung

RGNext employees execute and report on theater and strategic offensive and defensive ballistic missile testing and support space situational awareness operations and experiments, using a wide array of highly sophisticated radar, telemetry and optical sensors to meet the needs of our nation in defending the United States and its interests.

This position is located at the RTS Operations Center in Huntsville, Alabama.

What You Will Do:

• Install, configure and troubleshoot end user and network devices such as computers, laptops, printers, and other hardware.
• Deploy and configure end user and network devices via MECM and PXE deployments, to include computers and laptops and any other applicable hardware.
• Install and troubleshoot third-party software on end user devices such as Adobe Reader, Microsoft Office, and browsers.
• Provide touch labor services - including but not limited to installation, troubleshooting, software, security, vendor patches and repair of physical hardware.
• Apply extensive knowledge of a variety of Cyber Security field concepts, practices, and procedures to ensure the secure integration and operation of enclave systems.
• Process accounts to include password resets, enable/disable, and overall account maintenance functions.

Qualifications You Must Have:

• Bachelor's degree in Computer Science, Information Systems, related discipline, or experience in lieu of education.
• Five (5) or more years of directly related Information Technology experience.
• Security+, CySA+, GICSP, or similar certification meeting DoD 8140.01 / DoD 8570.01 baseline certification for IAT Level II required prior to employment start date and required to maintain certification thereafter.
• CE (Computer Environment) Linux+, Server+ or similar certification meeting DoD 8140.01 / DoD 8570.01 baseline certification for IAT Level II required no later than 3 months after employment start date and required to maintain certification thereafter.
• Ability to be self-organized and self-motivated to prioritize and meet deadlines.
• Proficient with Windows 10, 11 and Microsoft related applications such as Microsoft Office Suite.
• Demonstrated ability to effectively evaluate and fix STIG settings on an end user device including but not limited to a workstation, laptop, or printer.
• Demonstrated ability to effectively use PowerShell, VBS, or other scripting language is a plus.
• The ability to obtain and maintain a U.S. government issued Secret security clearance is required. U.S. citizen is required, as only U.S. citizens are eligible for a security clearance.
• The flexibility to work occasional non-duty hours or on weekends to support specific project or mission requirements.

Benefits of Working at RGNext:

Employees enjoy a robust benefit package on day one, which includes medical, dental, vision, disability and life insurances, generous Paid Time Off and holiday pay, a retirement savings plan with a company match and vesting on day one!

Note: This job description describes the general nature of the duties and requirements of the job. It is not intended to be an exhaustive list or to limit the supervisor's ability to modify work assignments as appropriate.

RGNext is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other applicable state or federal protected class. RGNext provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.