Field Service Technician/Desktop Service Technician

Stem Xpert; Columbus (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Mileage reimbursement

Biweekly pay

Dell certification training provided

Job summary

A technology services company is seeking a Desktop Support/Field Service Technician in Columbus, OH. The role involves traveling to various locations to repair and troubleshoot computers and related devices, with a requirement for A+ Certification. Candidates should have good experience with Dell products and be ready for overtime and extensive driving as part of the job. This is a long-term contract position with mileage reimbursement and biweekly pay.

Qualifications

• A+ Certification is mandatory, training or expired status accepted.
• Good experience on laptops and desktops is mandatory.
• Good experience on Break/Fix is required.

Responsibilities

• Travel to customer locations for repairs and troubleshooting.
• Repair and maintain computers, desktops, laptops, and printers.
• Customer service interactions must be professional.

Skills

A+ Certification

Experience with Dell products

Experience with Break/Fix

Good experience with laptops and desktops

Job description

Company Description

TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each clients requirements and span the services spectrum from Application Development/Maintenance, testing, IT Consulting & staffing for IT Infrastructure Management through strategic consulting and industry oriented Business Process. Our end-to-end Business Process as a Service (BPaaS) solutions support complex, high-value, knowledge based work. Combining applications, platforms, infrastructure, knowledge processes, and domain expertise allows us to deliver greater efficiencies and innovative business capabilities.

Why TekWissen

• • Proven experience in delivering high performance data driven results since 2009.
• • We give our clients access to the same collaboration tools used internally by our development team, providing full visibility into project progress and team communication. .Client also has access to source code, so you can provide feedback early on.
• • Same team throughout the whole development phase and support. We consider loyalty to be our strategic priority.
• • Competitive cost structure utilizing offshore resources.
• • Ability to provide cost efficient post launch support.
• • Time zone allows daily morning Scrum meeting with entire team. For clients in the US, the overlap is 10-12 hours a day.
• • Low up-front investment we are open to start with a small trial project.
• • No lock-in - You can adjust the team size up and down as needed upon two weeks' notice
• • Our projects managers are based in both the US and India. You can opt for a US-based project manager.
• • We work on fixed price projects, essentially taking on the risk for cost overruns and miscalculations. This also helps clients budget with more certainty.
• • Keep you in the know of where the industry is going so you get the advantage of new technology.

Job Description

Hi, I am Sandhya (Technical Recruiter) always look for a potential candidates like you.

Below is the requirement with our direct client. Let me know if you interested and available for the project.

Job Details

Title: Desktop Support/Field Service Technician/Computer Driving Technician.

Location: Columbus, OH ( We hire for many locations in US)

Type of Job: Long term Contract/Contract to permanent

Job Role/Duties

• If a driving job to various location of the customers from the pickup parts location which is the location mentioned in the job.
• Need to visit both business offices and houses to repair/troubleshoot/Break-fix Computer/Desktops/Laptops/Printers.
• You need to use your own car to travel in the job to provide service to the customers.
• You will be working mostly for Dell products – (So previous experience will be Plus).
• You will be travelling in the radius of 50 to 70 miles from the Pickup parts location.
• Need to be very professional at work in the way of speaking and the attire.
• You have to be ready for an overtime work and extensive driving (300 miles per week)

Required Skills

• A+ Certification is mandatory (Training/expired status is also accepted.)
• Dell or any product manufacture certification is a plus.
• Good experience working on Laptops and desktops is mandatory
• Good experience on Break/Fix is required

IMPORTANT POINTS

• Once the job is offered you have to undergo background check process along with the driving record.
• You need to take the Dell certifications training (Online) and complete the certifications.- free
• You have to be ready for contract agreement with the terms and conditions of the company
• Pay will be paid biweekly for the hours approved.
• Mileage will be reimbursed – contact me to speak about it.
• You need to plan for your backup vehicle if your car breaks down.
• We have standard pay rate and good mileage reimbursement.
• We are looking for commitment technicians who can be an asset to the company
• It takes 48 hours to get a feedback for every job you apply.
• Mention the best time to call you while you are sending your profile.