Job Summary
Tech365.io, a division of Princeton IT Services, is seeking a Computer Repair Technician to support laptop and desktop hardware repairs while working within Lenovo Authorized Service Partner standards. The technician will perform diagnostics, component replacement, and warranty service in accordance with Lenovo service guidelines.
Responsibilities
- Diagnose and repair computer hardware issues
- Perform system board and component replacements
- Use Lenovo diagnostic tools
- Process service cases and work orders
- Follow Accidental Damage Protection (ADP) procedures
Required Skills & Training
- Strong computer hardware troubleshooting skills
- Experience with laptops and desktops
- CompTIA A+ certification (recommended)
- Completion of Lenovo Technician Certification Roadmap
- Required Lenovo courses including SSG, Diagnostics, System Board Service, and RA Service (exam)
Qualifications
- High school diploma or equivalent
- Computer repair experience preferred
- Ability to complete required Lenovo certifications