Computer Repair Technician

NerdsToGo of Plano, TX; Milwaukie (OR); On-site; USD 34,440 - 44,083; Full time

Benefits offered by this job

Health Benefits available

401K

Great Bonus and Commissions available

Access to fully branded Nerd Van

Job summary

A growing tech services company is seeking an IT Service Professional to provide desktop configurations and on-site solutions for both residential and business clients in Milwaukie, Oregon. The ideal candidate will have a strong background in PC troubleshooting and networking, along with excellent customer service skills. This role offers competitive hourly pay between $25.00 and $32.00 and the opportunity to be part of a fun, employee-focused culture with benefits like health insurance and 401k.

Qualifications

• 2-5 years of experience with Windows-based PCs and networking.
• Strong knowledge of PC troubleshooting for hardware and software.
• Must have a valid driver’s license and clean driving record.
• Willingness to submit to a mandatory background check.

Responsibilities

• Provide onsite computer solutions for Windows-based PCs and Apple computers.
• Perform hardware upgrades and remote monitoring for customers.
• Conduct network installation and maintenance tasks.
• Execute data recovery and loss prevention strategies.

Skills

PC troubleshooting and repair

Networking knowledge

Customer service skills

Communication skills

Job description

NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more!

Job Summary

The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The Nerd must have a strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.

Responsibilities

• Onsite computer solutions for Windows-based PCs and Apple computers
• Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers
• Network installation and maintenance (wired, wireless, LAN, WAN)
• Data recovery and loss prevention
• Virus protection and Spyware/Adware removal
• Computer security enhancement
• PC Hardware and software fault isolation and repair
• System repair and upgrades
• Software upgrade and installation
• One-on-one training

Qualifications

• 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments
• Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
• Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
• Proficiency with peer-to-peer and client/server network configurations and troubleshooting
• Professional, high-energy, customer-oriented work ethic
• Valid driver’s license and a clean driving record
• Must be willing to submit to mandatory background check
• Great culture
• Access to fully branded Nerd Van
• Opportunity to be a part of a growing brand!
• Health Benefits available
• 401K
• Greta Bonus and Commissions available

Compensation: $25.00 - $32.00 per hour

IT SERVICE PROFESSIONALS

NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow orunresponsive laptopsand everything in between.

JOIN OUR TEAM AT NERDSTOGO

At NerdsToGo, our technicians don’t just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you’ve come to the right place.

NOW HIRING!

We’re growing fast, so we’re looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you’re looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.

Listen

We don’t let your words go in one ear and out the other. Instead, we proactively listen to your concerns and create solutions that put your mind at ease. It’s that simple.

We don’t accept mediocrity. We’re always trying to push the envelope and striving to serve our customers better. That’s the NerdToGo way.

Integrity

We pride ourselves on living up to the highest standards of ethics, morals, and integrity.

Passion

Passion is what drives us. We love what we do and we love why we do it. No matter the project, we finish it with the greatest sense of passion.

Nerds To Go is a fun place to work where customers and employees are respected and included. Every day is a unique opportunity to make a customer, be their hero, and create a new company advocate. Nerds To Go is a very employee focused organization!