Computer Operator, Linux

ASRC Federal; Mountain View, Northern (CA, KY); Hybrid; USD 67,502,000 - 70,258,000; Full time

Benefits offered by this job

Tuition reimbursement

Full benefits package

Education assistance

Job summary

ASRC Federal InuTeq seeks an entry-level Control Room Analyst to support NAS HPC operations in Mountain View, CA. The role focuses on Linux/HPC environments and hands-on technical tasks in a mission-critical setting.

This on-site, 24/7 position offers training, career growth, and a comprehensive benefits package, including tuition reimbursement. The successful candidate will gain experience in system monitoring, basic admin tasks, and issue resolution alongside seasoned engineers.

Qualifications

• U.S. Citizenship required; must be able to pass NASA background checks
• Bachelor’s or Associate or High School diploma with relevant experience
• Foundational IT knowledge through education or experience
• Strong customer service skills in a technical environment
• Excellent communication and problem‑solving abilities
• Ability to work in a 24/7/365 shift-based environment

Responsibilities

• Monitor and operate high performance computing (HPC) systems and supporting infrastructure
• Provide first-level technical support and issue resolution for NAS users
• Perform system monitoring, triage issues, and elevate to appropriate support teams
• Execute basic system administration tasks and user account management
• Troubleshoot system issues and perform initial analysis
• Develop scripts and tools to automate repetitive operational tasks
• Communicate system status and issues with operations and engineering teams
• Conduct physical inspections of computing systems across multiple facilities
• Manage tape library media and storage operations

Skills

Customer service skills

Strong communication

Ability to work 24/7 shift

Foundational IT knowledge

Education

Bachelor’s Degree in a technical or natural science field

Associate’s Degree (technical field preferred)

High School Diploma + 3 years relevant experience

Tools

Python

Bash

C/C++

Java

Job description

ASRC Federal InuTeq is seeking an on-site Control Room Analyst in Mountainview, CA to support the NASA Advanced Supercomputing (NAS) facility, home to some of the world’s fastest supercomputers, including Athena, Aitken, Cabeus, and Electra. This role is ideal for entry-level candidates looking to grow their careers in High Performance Computing (HPC), Linux systems, and technical operations within a mission-critical environment.

Attention Technology Enthusiasts and Linux Hobbyists: If you’re looking to take the next step in your IT career, this is your opportunity to build hands‑on experience in a cutting‑edge HPC environment. This entry‑level role is designed to help you grow your Linux and technical skillset while working alongside experienced engineers supporting mission‑critical HPC NASA operations.

This is a 24/7 operations role, and candidates must be flexible to work 2nd shift (2:00 PM – 10:30 PM), 3rd shift (10:00 PM – 6:30 AM), or other assigned schedules. Flexible scheduling options are available, along with a full benefits package that includes tuition reimbursement to support your continued education.

Key Responsibilities:

• Monitor and operate high performance computing (HPC) systems and supporting infrastructure
• Provide first-level technical support and issue resolution for NAS users
• Perform system monitoring, triage issues, and elevate to appropriate support teams
• Execute basic system administration tasks and user account management
• Troubleshoot system issues and perform initial analysis
• Develop scripts and tools to automate repetitive operational tasks
• Communicate system status and issues with operations and engineering teams
• Conduct physical inspections of computing systems across multiple facilities
• Manage tape library media and storage operations

Basic Qualifications:

• U.S. Citizenship required; must be able to pass NASA background checks
• One of the following:
• High School Diploma + 3 years relevant experience, OR
• Associate’s Degree (technical field preferred) + 0–1 year experience, OR
• Bachelor’s Degree in a technical or natural science field
• Foundational IT knowledge through education or experience
• Strong customer service skills in a technical environment
• Excellent communication and problem‑solving abilities
• Ability to work in a 24/7/365 shift-based environment

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or related field
• Experience with Linux command line or Linux certifications
• Programming or scripting experience (e.g., Python, Bash, C, C++, Java, Perl, Ruby, Fortran)
• Prior help desk or technical support experience

Why Join Us:

This is an excellent opportunity for individuals with a passion for technology especially Linux enthusiasts or those with hands‑on IT experience to gain exposure to cutting‑edge supercomputing environments. ASRC Federal offers career growth, hands‑on training, and the chance to support mission‑critical NASA operations.

ASRC Federal offers a comprehensive benefits package including:

• Medical, dental, and vision insurance
• Life insurance
• 401(k) plan
• Tuition reimbursement / education assistance
• Paid time off (PTO) and holidays

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. This position is offering an hourly pay rate of $24.04.

ASRC Federal and its Subsidiaries are Equal Opportunity. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, disability, protected veteran status, or any other factor prohibited by applicable law.