Linux HPC Control Room Operator - Entry Level

ASRC Federal; Mountain View, Northern (CA, KY); Hybrid; USD 67,502,000 - 70,258,000; Full time

Benefits offered by this job

Tuition reimbursement

Full benefits package

Education assistance

Job summary

ASRC Federal InuTeq seeks an entry-level Control Room Analyst to support NAS HPC operations in Mountain View, CA. The role focuses on Linux/HPC environments and hands-on technical tasks in a mission-critical setting.

This on-site, 24/7 position offers training, career growth, and a comprehensive benefits package, including tuition reimbursement. The successful candidate will gain experience in system monitoring, basic admin tasks, and issue resolution alongside seasoned engineers.

Qualifications

• U.S. Citizenship required; must be able to pass NASA background checks
• Bachelor’s or Associate or High School diploma with relevant experience
• Foundational IT knowledge through education or experience
• Strong customer service skills in a technical environment
• Excellent communication and problem‑solving abilities
• Ability to work in a 24/7/365 shift-based environment

Responsibilities

• Monitor and operate high performance computing (HPC) systems and supporting infrastructure
• Provide first-level technical support and issue resolution for NAS users
• Perform system monitoring, triage issues, and elevate to appropriate support teams
• Execute basic system administration tasks and user account management
• Troubleshoot system issues and perform initial analysis
• Develop scripts and tools to automate repetitive operational tasks
• Communicate system status and issues with operations and engineering teams
• Conduct physical inspections of computing systems across multiple facilities
• Manage tape library media and storage operations

Skills

Customer service skills

Strong communication

Ability to work 24/7 shift

Foundational IT knowledge

Education

Bachelor’s Degree in a technical or natural science field

Associate’s Degree (technical field preferred)

High School Diploma + 3 years relevant experience

Tools

Python

Bash

C/C++

Java

Job description

ASRC Federal InuTeq seeks an entry-level Control Room Analyst to support NAS HPC operations in Mountain View, CA. The role focuses on Linux/HPC environments and hands-on technical tasks in a mission-critical setting.

This on-site, 24/7 position offers training, career growth, and a comprehensive benefits package, including tuition reimbursement. The successful candidate will gain experience in system monitoring, basic admin tasks, and issue resolution alongside seasoned engineers.