Computer Operator

CompTech Computer Technologies; Richmond (AL); On-site; USD 45,000 - 55,000; Full time

Job summary

CompTech Computer Technologies in Richmond, VA is seeking a qualified Computer Operator to support the Defense Logistics Agency (DLA). The ideal candidate will assist in the operation and testing of fully integrated computer-based systems in a supervised environment.

This position requires local travel using personal vehicle, company van, cart or other motorized vehicle. Applicants should have a Secret security clearance, and a year of Help Desk experience; Security+ CE is preferred.

Qualifications

• 1 year of Help Desk or Deskside Support experience.
• DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained upon hire
• Security+ CE

Responsibilities

• Ensure customer satisfaction at every level in a team-oriented environment.
• Collaborate with peers and leadership to sustain effective communication and diplomacy.
• Manage and prioritize a diverse workload of service tickets and incidents.
• Adapt to daily operations and project actions while following SOPs.
• Operate and maintain computer-based systems and related storage hardware/software.

Skills

Interpersonal communication

Help desk support

Security clearance knowledge

Job description

WELCOME TO COMPTECH

Good people. Dedicated People. Hard-working people.

CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges.

Job Description

Job Title: Computer Operator
Location: Richmond, VA (on-site)
Supporting: The Defense Logistics Agency (DLA) Secret Security Clearance

Overview

CompTech is seeking a qualified Computer Operator to support the Defense Logistics Agency (DLA). The ideal candidate will assist in the technical operation and testing of fully integrated computer-based systems in a supervised environment. This position requires local travel using personal vehicle, company van, cart or other motorized vehicle.

Scope of Work

Key responsibilities include:

• Ultimate accountability for ensuring customer satisfaction at every level.
• Cultivate collaborative relationships with peers and leadership in a team focused environment, always communicating effectively and displaying diplomacy.
• Proven ability to effectively manage and prioritize a diverse workload of assigned service tickets.
• Flexible, with the ability to seamlessly transition from daily operations to project actions, and vice-versa.
• Demonstrated ability to quickly adapt to new policies and evolving technologies within this dynamic technical environment.
• Adept at interpreting and adhering to guidance and Standard Operating Procedures (SOPs) provided by contract and government leadership.
• Proficiency in operating a diverse range of system components, including hardware, software, and mass storage technology.
• Capability, under supervision, to operate communications-computer systems, as well as install, implement, maintain, and optimize operating systems, disk and tape management systems, and computer operations automation software.
• Anticipates problems, identifies deviations and acts through resolution.
• Perform other duties as required.

Knowledge, Skills, and Certification Requirements:

• Excellent interpersonal and communication skills
• One (1) year of Help Desk or Deskside Support experience
• DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained upon hire
• Security+ CE

Security Clearance Requirements:

• Secret
  • This position requires an active U.S. Secret Security Clearance. All clearance claims will be instantly vetted through the official federal system of record using your verified full name and SSN prior to any formal offer.

Salary:

• $50k

Equal Employment Opportunity

CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other’s differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at [phone] or email [e-mail]. A CompTech associate will respond to your message as soon as reasonably possible.