Computer Operator

Doist; Warner Robins (GA); On-site; USD 42,500 - 57,500; Full time

Benefits offered by this job

PTO

401k

Job summary

CompTech in Warner Robins, GA is seeking a Computer Operator to support the Defense Logistics Agency (DLA). This on-site role requires an active U.S. Secret Clearance and involves operating computer-based systems under supervision.

You will work in a team, manage service tickets, and maintain hardware, software, and storage systems while following SOPs and policies. Occasional local travel may be required; compensation includes benefits, PTO, and a 401k plan.

Qualifications

• One year of Help Desk or Deskside Support experience.
• Active U.S. Secret Security Clearance required.
• DLA CE Cert IA
• Role/Function: Help Desk Tier II & III - may be obtained upon hire.

Responsibilities

• Ensure customer satisfaction at every level.
• Cultivate collaborative relationships with peers and leadership in a team environment.
• Manage and prioritize a diverse workload of service tickets.
• Be flexible to transition between daily operations and project actions.
• Adhere to SOPs and guidance from contract/government leadership.
• Operate a range of system components including hardware, software and mass storage.

Skills

Interpersonal skills

Communication

Help Desk support

Job description

Job Description

Job Title: Computer Operator

Location: Warner Robins, GA (on-site)

Supporting: The Defense Logistics Agency (DLA)

Active Secret Security Clearance Required

Overview

CompTech is seeking a qualified Computer Operator to support the Defense Logistics Agency (DLA). The ideal candidate will assist in the technical operation and testing of fully integrated computer-based systems in a supervised environment. This position requires local travel using personal vehicle, company van, cart or other motorized vehicle.

Scope of Work

• Ultimate accountability for ensuring customer satisfaction at every level.
• Cultivate collaborative relationships with peers and leadership in a team focused environment, always communicating effectively and displaying diplomacy.
• Proven ability to effectively manage and prioritize a diverse workload of assigned service tickets.
• Flexible, with the ability to seamlessly transition from daily operations to project actions, and vice-versa.
• Demonstrated ability to quickly adapt to new policies and evolving technologies within this dynamic technical environment.
• Adept at interpreting and adhering to guidance and Standard Operating Procedures (SOPs) provided by contract and government leadership.
• Proficiency in operating a diverse range of system components, including hardware, software, and mass storage technology.
• Capability, under supervision, to operate communications-computer systems, as well as install, implement, maintain, and optimize operating systems, disk and tape management systems, and computer operations automation software.
• Anticipates problems, identifies deviations and acts through resolution.
• Perform other duties as required.

Knowledge, Skills, and Certification Requirements

• Excellent interpersonal and communication skills
• One (1) year of Help Desk or Deskside Support experience
• DLA CE Cert IA
• Role/Function: Help Desk Tier II & III - may be obtained upon hire
• Security+ CE Security Clearance Requirements: Secret
• This position requires an active U.S. Secret Security Clearance.

Salary and Benefits

• Salary: $50k plus benefits, PTO, 401k+

Equal Employment Opportunity

CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at [phone] or email [e-mail]. A CompTech associate will respond to your message as soon as reasonably possible.