Computer Lab Proctor and User Tech Support Specialist

Alcorn State University; Lorman (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

Alcorn State University seeks a Proctor for the Computer Laboratory to monitor lab activity, assist users with equipment, and provide training as needed. The role emphasizes adherence to standards, safeguarding lab assets, and delivering reliable technical support to patrons.

The successful candidate will have a bachelor’s degree in a related field and at least one year of related experience, with strong communication and multitasking abilities to manage multiple tasks effectively.

Qualifications

• Bachelor’s degree in Computer Science, Technology, Business or related area.
• One year of related experience.

Responsibilities

• Monitor computer laboratories.
• Provide advice, guidance, and training to laboratory users relative to computer equipment.
• Provide technical assistance to computer lab patrons.
• Comply with established standards, procedures and controls.
• Safeguard property.
• Troubleshoot and repair computer equipment as needed.
• Perform other related duties as assigned.

Skills

Software applications

MS Office

Communication skills

Independence

Time management

Troubleshooting hardware

Education

Bachelor’s degree in Computer Science, Technology, Business or related area

Job description

Alcorn State University seeks a Proctor for the Computer Laboratory to monitor lab activity, assist users with equipment, and provide training as needed. The role emphasizes adherence to standards, safeguarding lab assets, and delivering reliable technical support to patrons.

The successful candidate will have a bachelor’s degree in a related field and at least one year of related experience, with strong communication and multitasking abilities to manage multiple tasks effectively.