COMPUTER LAB AIDE/PART-TIME

Essex County College; Newark (NJ); Hybrid; USD 22,000 - 23,000; Full time

Job summary

Essex County College in Newark, NJ is seeking a Lab Aide to support the Telecommunications area by maintaining PCs and peripherals and troubleshooting hardware and software issues. Under supervision of the Associate Director of Telecommunications or designee, you will provide hands-on support to staff and students in a fast-paced college environment.

The role emphasizes practical hardware/software repair, end-user support, and accurate reporting of work performed, with a focus on reliability and

Qualifications

• Demonstrated experience in computer repair, troubleshooting and end-user support.
• Ability to communicate effectively, orally and in writing.
• Ability to work in a multi-cultural environment.

Responsibilities

• Install and repair computer hardware for PCs and peripherals.
• Install and repair software for computers and peripherals.
• Assists staff in the proper use of PCs and peripherals.
• Prepare and maintains reports of pending and completed work.
• Perform other related duties as required.

Skills

Computer repair

Troubleshooting

End-user support

Multi-cultural environment

Effective communication

Education

High School Diploma

Job description

Essex County College Human Resources Department

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Under the supervision of the Associate Director of
Telecommunications or designee, the Lab Aide is responsible for
maintaining PCs and peripherals, for troubleshooting and
solving hardware & software problems.
Please Note: Essex County College does not provide visa sponsorship of any kind. Candidates must be authorized to work in the United States at the time of application and for the duration of employment.

Compensation: This position offers a competitive hourly rate of $15.92 -16.00 per hour.
Join a collaborative, mission-driven college community dedicated to student success and academic excellence.

Supervisory Role

Oral and written instructions are received from the Associate Director of Telecommunications
or designee.

Duties & Responsibilities

• 1. Install and repair computer hardware for PCs and peripherals.
• 2. Install and repair software for computers and peripherals.
• 3. Assists staff in the proper use of PCs and peripherals.
• 4. Prepare and maintains reports of pending and completed work.
• 5. Perform other related duties as required.

Physical Requirements

The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential responsibilities and
functions of the job and are not meant to be all inclusive. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.
Unless reasonable accommodations can be made, while performing this job the staff member shall:

• Use strength to lift items needed to perform the functions of the job.
• Sit, stand and walk/move from place to place for required periods of
  time.
• Move between buildings.
• Speak and hear, communicate using telephone and/or walkie talkie.
• Use close vision, color vision, peripheral vision and depth perception
  along with the ability to focus vision.
• Communicate effectively in English, using proper grammar and
  vocabulary.
• Reach with hands and arms and use hands and fingers to handle
  objects and operate tools, including but not limited to, computers,
  keyboards, telephones, calculators, and controls.
• Bend, twist, climb, push, pull, and lift.

Additional Requirements

Minimum Qualifications

Minimum Experience (number of years), Knowledge and/or Abilities

• 1. Demonstrated experience in computer repair, troubleshooting and end-user support.
• 2. Ability to communicate effectively, orally and in writing.
• 3. Ability to work in a multi-cultural environment.

Minimum Education Requirements High School Diploma

Licenses and Certifications (including e.g., CPR, first aid, driver’s license, etc.)

Preferred Qualifications

Experience (number of years), Knowledge and/or Abilities

Education Requirements

Licenses and Certifications (including e.g., CPR, first aid, driver’s license, etc.)

Equal Employment Opportunity Statement

Essex County College is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ethnicity, citizenship status, ancestry, age, sex, sexual orientation, gender identity, gender expression sexual orientation, marital status, physical or mental disability, veteran status, military status, genetic information or any other characteristic protected by law.