Computer Hardware Specialist

1Above Technology LLC; Los Angeles (CA); Presencial; USD 52.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous PTO including paid personal

Descripción de la vacante

1Above Technology LLC in Los Angeles, CA is seeking a Hardware Technician for a full-time, on-site role. You will install, configure, and maintain desktop and laptop hardware, printers, and peripherals, while diagnosing issues and performing repairs as needed.

The position requires 2+ years of hands-on IT hardware experience, familiarity with Windows/macOS, and basic networking. You will document work in the ticketing system and support office deployments and moves.

Formación

• 2+ years of hands-on IT hardware experience.
• Familiarity with Windows and macOS setup and configuration.
• Basic networking concepts (IP addressing, cabling, Wi-Fi).
• Strong troubleshooting skills and customer-focused mindset.
• Ability to lift and move equipment up to 50 lbs.
• Certifications or degrees in CS/IT are a plus.

Responsabilidades

• Install, configure, and maintain desktop and laptop hardware, printers, and peripherals.
• Diagnose and repair hardware issues, including component replacements.
• Set up workstations with imaging, software and network connectivity.
• Assist with hardware inventory, labeling, and lifecycle planning.
• Support network hardware such as switches and routers as directed.
• Provide on-site and remote hardware support for staff and clients.
• Coordinate hardware returns, warranty claims, and vendor repairs.
• Document all work in the IT ticketing system.
• Collaborate with IT staff on deployments and office moves.

Conocimientos

Hardware troubleshooting

Windows/macOS setup

Networking basics

Customer service

Teamwork & communication

Lift up to 50 lbs

Educación

Relevant certifications or degrees in CS/IT

Descripción del empleo

1Above Technology is a leading technology solutions provider established in 2005, with a strong presence in the Greater Los Angeles area and servicing companies nationwide. Our highly experienced team is passionate about technology and delivering the best innovations in technological solutions. At 1Above Technology we believe in providing technology that works for you, not against you.

Role Description

This is a full-time, on-site role for a Hardware Technician in Los Angeles, CA The Technician will be responsible for the following:

Key Responsibilities

• Install, configure, and maintain desktop and laptop hardware, printers, and other peripherals.
• Diagnose and repair hardware issues, including component replacements and upgrades.
• Set up workstations, including imaging, software installations, and network connectivity.
• Assist with hardware inventory management, including tracking, labeling, and lifecycle planning.
• Support network hardware (switches, access points, routers) as directed by senior IT staff.
• Provide on-site and remote hardware support for employees and clients.
• Coordinate hardware returns, warranty claims, and vendor repairs.
• Document all work performed in the IT ticketing system.
• Collaborate with other IT staff on deployments, office moves, and infrastructure upgrades.

Qualifications

• 2+ years of hands-on IT hardware experience (desktop/laptop repair, upgrades, installations).
• Knowledge of Windows and/or macOS device setup and configuration.
• Familiarity with basic networking concepts (IP addressing, cabling, Wi-Fi setup).
• Strong troubleshooting skills with the ability to work independently and in a team.
• Excellent communication skills and a customer-focused mindset.
• Ability to lift and move equipment (up to 50 lbs).
• Experience in desktop computer support and troubleshooting
• Knowledge of computer hardware and software
• Strong problem-solving skills
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment
• Relevant certifications or degrees in computer science or a related field are a plus
• Strong Customer Service sills

Our benefits include:

• Generous and flexible paid time off including paid personal time off