Computer Field Tech Position- Kalispell MT

BC Tech Pro; Kalispell (MT); On-site; USD 64,000 - 159,000; Part time

Job summary

BC Tech Pro in Kalispell, MT is seeking a Computer Field Technician to perform hardware repairs and installations on laptops and desktops.

You will work as a 1099 contractor, with certifications in Dell and Lenovo issued on onboarding. Responsibilities include on-site parts replacement for warranty service, coordinating customer windows, logging activity in the technician portal, and arranging parts shipping.

Qualifications

• Must have prior experience with laptop and desktop hardware.
• Onboarding includes Dell and Lenovo certifications (free).

Responsibilities

• Perform hardware part replacements for Dell and Lenovo warranty services.
• Coordinate scheduling with customers for on-site visits.
• Log tickets and work progress daily via the tech portal.
• Parts provided by manufacturers; shipments arranged.

Skills

Laptop hardware

Desktop hardware

Dell warranty

Lenovo warranty

Job description

Computer Field Tech Position- Kalispell MT

Job DescriptionThis is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.You must have prior experience with laptop and desktop hardware.As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.