Computer Equipment Repairer

Feditc Llc; Texarkana (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

FEDITC, a growing federal IT consulting firm, is looking for a Computer Equipment Repairer in Texarkana. The role includes troubleshooting VoIP and resolving network issues while maintaining an active Secret DoD Security Clearance. Candidates should have customer service experience and relevant certifications.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 2-5 years of verifiable customer service or clerical experience required.
• Active Secret Security Clearance mandatory.
• US Citizenship required.

Responsibilities

• Troubleshoot and repair telephone systems including VoIP networks.
• Resolve connectivity issues in production environments.
• Install and test various communication cables.

Skills

Customer Service

Clerical Skills

Education

COMPTIA A+ Certification

CompTIA Security

Job description

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Direct message the job poster from FEDITC

Recruiter Administrative Assistant at FEDITC - Federal IT Consulting

FEDITC, LLC is a fast-growing business supporting DoD and other intelligence agencies worldwide. FEDITC develops mission critical national security systems throughout the world directly supporting the Warfighter, DoD Leadership, & the country. We are proud & honored to provide these services.

Overview of position:

FEDITC is seeking a Computer Equipment Repairer to work in the Texarkana, TX area. A United States Citizenship and an active Secret DoD Security Clearance is required to be considered for this position.

Primary Responsibilities

• Augment Government personnel in resolving Network Open Systems Interconnection (OSI) Model Layer 1 and 2 trouble tickets.
• Troubleshoot and repair analog and digital telephone systems to include Voice over Internet Protocol (VoIP) networks and accessories.
• Resolve connectivity issues involving data acquisition equipment in RRAD production environments.
• Augment Government personnel in installing, testing, and troubleshooting various types of communication cables (e.g. CAT6, fiber-optic) and to serve as Computer Systems Support Specialists (CSSSs).
• Augment RRAD-DFIM personnel to ensure the RRAD Property Book and all other IT recordkeeping systems are kept current and accurate, and that new equipment received, and old equipment turned into the appropriate RRAD authority for disposition is added to or removed from RRAD’s asset management lists and databases.
• Must complete all required Government paperwork necessary to provide proper accountability for RRAD-owned IT assets, such as the DA3161 Hand Receipt for portable equipment issued to RRAD personnel and will answer RRAD personnel inquiries regarding equipment turn in and issuance procedures.
• Must ensure the appropriate RRAD-DFIM network administration personnel are notified of new equipment issuances and old equipment turn-ins to enable system image deployment and appropriate updates to the RRAD network whitelist.
• Other support duties as needed/directed.

Experience/Skills:

• 2-5 years of verifiable customer service or clerical experience.

Education:

Certifications:

• COMPTIA A+ Certification or similar is desired
• CompTIA Security

Security Clearance:

• Active Secret Security Clearance is required.
• Must be a US Citizen and pass a background check.
• Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC’S Client(s)/Customer(s)/Prime contractor(s).

FEDITC, LLC. is committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment. We do not employ AI tools in our decision-making processes. Regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, FEDITC, LLC. ensures that all employment decisions are made in accordance with applicable federal, state, and local laws. Our commitment to non-discrimination in employment extends to every location in which our company operates.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Government Relations Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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