Computer and Server Field Technician in Sioux Falls, SD

Unisys Corporation; Sioux Falls (SD); In loco; USD 52.000 - 76.000; Tempo pieno

Descrizione del lavoro

Unisys Corporation in Sioux Falls, SD seeks a Field Technician to service large clients across the company product range, performing server/storage break-fix, VIP deskside support and high-level installation activities on customer premises.

You will apply advanced troubleshooting and OS, hardware and software knowledge to resolve escalated issues, test and certify mainframes/servers, and ensure systems operate as designed with upgrades as required, collaborating with colleagues to ensure

Competenze

• 4–6 years experience as a Field Technician working on laptops, desktops and servers.
• Willingness to travel within a defined radius.
• Professional communication skills.
• A+ or CompTIA certification preferred.
• High School Diploma or GED required; technical certification or associate degree may be needed.
• Valid drivers license and access to reliable vehicle.
• Export control eligibility per US government regulations.

Mansioni

• Serve as Field Technician for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Addresses escalated issues with hardware, software and operating systems and conducts advanced troubleshooting.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.
• Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Ensures systems operate as designed and are maintained and/or upgraded per requirements.
• Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service.
• Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality

Conoscenze

Communication skills

Formazione

A+ Certification

CompTIA certification

High School Diploma or GED

Descrizione del lavoro

What success looks like in this role:

Serves as Field Technician for large, complex clients and across the range of company products and services.

Performs server and storage break and fix.

Performs VIP deskside support activities.

Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.

Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.

Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises.

Ensures systems operate as designed and are maintained and/or upgraded per requirements.

Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service.

Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality

You will be successful in this role if you have:

4-6 years experience as a Field Technician working on laptops, desktops and servers.

Experience travelling within a defined radius.

Professional and good communication skills

A+ Certification and or CompTIA certification preferred.

High School Diploma or GED required. May require technical certification or associate degree

A valid drivers license and criminal background verification will be required

Must have access to a reliable vehicle

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.