Complimentary Services & Guest Experience Coordinator

Paycom - ATS; Fort Worth (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Paycom - ATS in Fort Worth, TX is seeking a Complimentary Services Coordinator to oversee setup, presentation, and service of hotel complimentary offerings such as breakfast and guest amenities. You will greet guests, monitor supplies, and maintain clean dining areas in a fast-paced environment.

The role emphasizes friendly guest interactions, reliability, and teamwork, with flexible shifts including holidays and weekends. Prior hospitality or food service experience is helpful but not required.

Qualifications

• Strong guest service and communication skills.
• Friendly, positive, and people oriented attitude.
• Ability to multitask and stay organized.
• Reliable, punctual, and committed to quality.
• Experience with customer service or food service is helpful but not required.
• Flexible to work any shifts, including holidays and weekends.

Responsibilities

• Oversee setup, restocking, and presentation of complimentary services.
• Greet guests and provide friendly, helpful service.
• Monitor food, beverage, and supply levels and replenish as needed.
• Maintain cleanliness and organization of service and dining areas.
• Ensure compliance with food handling and safety standards.
• Assist with light food preparation and basic service tasks.
• Answer guest questions and support requests.
• Communicate supply or maintenance needs to leadership.

Skills

Guest service

Communication

Multitasking

Reliability

Punctuality

Job description

Paycom - ATS in Fort Worth, TX is seeking a Complimentary Services Coordinator to oversee setup, presentation, and service of hotel complimentary offerings such as breakfast and guest amenities. You will greet guests, monitor supplies, and maintain clean dining areas in a fast-paced environment.

The role emphasizes friendly guest interactions, reliability, and teamwork, with flexible shifts including holidays and weekends. Prior hospitality or food service experience is helpful but not required.