Compliance & Verifications Specialist

OneMain Financial; West Valley City, Northern (UT, KY); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time off

Job summary

The Verifications Specialist at OneMain Financial in Utah handles contract processing by verifying applicant information and auto loan documentation for regulatory compliance and company policy.

The role requires reviewing documents for accuracy, resolving missing stipulations through communication with customers and dealerships, and answering product questions. Candidates should have 1 year of customer service experience and solid Excel/Word skills.

Qualifications

• 1 year of customer service experience
• Strong interpersonal skills promoting teamwork
• At least 6 months of office experience or equivalent training
• Proficient in Microsoft Office; Excel and Word experience

Responsibilities

• Resolves missing stipulations by communicating with internal and external customers.
• Assesses compliance on required loan documentation.
• Review and verify accuracy of documentation.
• Answer product and service questions to customers and dealerships.
• Support and promote OneMain Financial culture of teamwork and integrity.
• Perform other duties as assigned by Verification Team Lead.

Skills

Customer service

Interpersonal skills

Office experience

Microsoft Office (Excel/Word)

Education

High school diploma or equivalent

Six months office experience or equivalent training

Tools

Microsoft Office Suite (Excel & Word)

Job description

The Verifications Specialist at OneMain Financial in Utah handles contract processing by verifying applicant information and auto loan documentation for regulatory compliance and company policy.

The role requires reviewing documents for accuracy, resolving missing stipulations through communication with customers and dealerships, and answering product questions. Candidates should have 1 year of customer service experience and solid Excel/Word skills.