Compliance Tester III

Capital One National Association; Plano (TX); On-site; USD 110,000 - 125,000; Full time

Job summary

Capital One in Plano, TX is seeking a Compliance Tester III to execute risk-based transaction testing under team leadership, ensuring adherence to complaints handling procedures and Enterprise Complaints Standard. You will analyze data, document results, and collaborate with Compliance Advisors and business partners to challenge and validate controls.

The role emphasizes attention to detail, strong communication, and the ability to navigate complex test determinations across diverse data sets.

Qualifications

• Must have strong understanding of compliance testing and QA processes.
• Experience presenting findings and communicating with stakeholders.
• Ability to analyze data from multiple sources and document results clearly.
• Familiarity with basic statistics and risk-based testing.

Responsibilities

• Execute targeted compliance transaction testing under team leadership.
• Manage testing schedules and ensure timely reports.
• Analyze data from multiple sources and document work and results.
• Develop new testing approaches for large data sets.
• Review peers' tests for accuracy and adherence to procedures.
• Build relationships with Compliance Advisors and Business Areas.

Skills

Compliance testing

Quality assurance

Data analysis

Presentation skills

Statistics basics

Education

High School Diploma / GED

Bachelor's Degree

Job description

Compliance Tester III

The Corporate Compliance team is seeking an experienced Principal Associate who will be responsible for executing risk-based compliance transaction testing under the leadership of a team leader, for the purpose of independently validating business line adherence to complaints handling procedures and requirements of the Enterprise Complaints Standard. A successful candidate will enjoy developing a deep understanding of complaints requirements and conducting monitoring/testing and drawing conclusions based on critical thinking, judgment and analysis to validate adherence. The role requires the ability to work cross-functionally with business partners, compliance advisors, risk managers and independently navigate through complex and ambiguous test determinations. The perfect candidate will have a passion for risk and compliance, testing, project work, quality assurance and has the ability to effectively challenge the businesses. In addition, this role requires great attention to detail and excellent verbal and written communication skills.

Responsibilities will include (but may not be limited to):

• Under the leadership of a team leader, executing targeted transaction testing for consumer compliance requirements
• Managing testing schedules to ensure all tasks and reporting are completed within established timeframes
• Analyzing data from multiple sources and systematically documenting the work and results
• Develop new ways to test large populations of data
• Reviewing transaction tests executed by peers for accuracy and adherence to test procedures
• Establishing and maintaining strong relationships with Compliance Advisors and Business Areas as needed
• Demonstrate ability to explore and quickly grasp new technologies to progress varied initiatives
• Assisting in communicating results to Compliance Officers, as needed

Basic Qualifications:

• High School Diploma, GED or equivalent certification
• At least 3 years of experience in compliance, testing, or quality assurance

Preferred Qualifications:

• Bachelor's Degree
• 4+ years of financial services consumer compliance monitoring experience
• 4+ years of consumer compliance auditing experience
• 4+ years of quality assurance experience
• Experience creating presentations
• Working knowledge of basic statistics

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Plano, TX: $109,900 - $125,400 for Compliance Tester III

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).