Compliance Tech Analyst – East Valley

Phoenix Children's; Gilbert (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

Phoenix Children's is seeking a Compliance Tech Analyst in Gilbert, Arizona. This role involves collaboration with healthcare professionals to support medication safety and regulatory compliance initiatives. The ideal candidate will ensure adherence to pharmacy department policies and manage audits to prevent misconduct.

The position requires a high school diploma, certification as a Pharmacy Technician, and four years of relevant experience. Skills in compliance analytics and effective communication are essential.

Qualifications

• Four years of experience as a Certified Pharmacy Technician or equivalent.
• Previous experience in an acute care environment or equivalent.
• Experience with pharmacy medication management automation.

Responsibilities

• Monitor the use of controlled and non‑controlled medications.
• Use compliance analytics software to monitor user transaction activity.
• Prepare and analyze reports to ensure compliance.

Skills

Collaboration

Compliance monitoring

Analytical skills

Communication

Education

High School Diploma or equivalent

National Certification as a Pharmacy Technician

AZ Pharmacy Tech license

Tools

Microsoft Word

Microsoft Excel

Job description

Compliance Tech Analyst – East Valley

Department: PCH-EV JV | Pharmacy
Location: Gilbert
Shift: Mon-Fri, Shifts Vary, 8am-5pm
Category: Pharmacy
Posting #: 1026377
Employee Type: Full-Time

Position Summary

The Compliance Tech Analyst collaborates closely with the Compliance Pharmacist Specialist, Senior Medication Safety Specialist Pharmacist, and fellow Compliance Tech Analysts to support medication safety and regulatory compliance initiatives. This role promotes safe, high‑quality patient care, prevents diversion, and ensures compliance with pharmacy department policies as well as organizational, regulatory, and accreditation medication management standards. The incumbent will primarily work at the East Valley Hospital Campus and may travel to the Thomas Campus as needed for training and shift coverage.

Position Duties

• Monitor the use of controlled and non‑controlled medications to prevent diversion and misuse across the healthcare system.
• Use compliance analytics software and related system reports to monitor user transaction activity and identify potential diversion.
• Assist in monitoring and analysis of scheduled and on‑demand diversion audits and tracking reports.
• Perform technical duties required to identify, address, and resolve controlled substance transactions in ADCs.
• Serve as an expert user for compliance analytics software and integrated organizational IT systems.
• Support activities to maintain regulatory compliance and continuous survey readiness under the direction of the Compliance Pharmacist Specialist.
• Prepare and analyze reports; monitor and track pharmacy department and relevant organizational policies to ensure compliance.
• Maintain required documentation and files.
• Assist in developing policies, procedures, reports, and tools to improve surveillance and monitoring of controlled substances.
• Participate in organizational compliance, regulatory, and survey readiness committees.
• Provide technical assistance for regulatory and accreditation surveys.
• Access and provide requested reports, documentation, policies, and standard operating procedures.
• Work with multiple departments (Pharmacy, Nursing, Quality, Risk, OBI, Legal, PCMG, Security, HR, Executive Leadership, etc.) to assure compliance with best practices, accreditation standards, statutes, and regulations.
• Perform pharmacy department and organizational medication management inspections in ambulatory and inpatient care environments.
• Perform pharmacy technician duties in patient care when needed.
• Perform miscellaneous job‑related duties as requested.

Position Qualifications

• High School Diploma or equivalent.
• Four years of experience as a Certified Pharmacy Technician or equivalent.
• Previous experience in an acute care environment or equivalent.
• Experience with pharmacy medication management automation and systems or equivalent.
• Experience with word processing software (Microsoft Word, Excel) or equivalent.
• National Certification as a Pharmacy Technician (PTCB) or equivalent.
• Must be registered and licensed in the State of Arizona as a Pharmacy Technician.
• Pharm Tech Cert Board – required.
• AZ Pharmacy Tech license – required.
• Ability to relate collaboratively, courteously, and constructively with patients, co‑workers, physicians, and administrative and healthcare team staff at all levels.
• Ability to effectively provide work direction to others.
• Demonstrated excellent oral and written communication skills.
• Ability to work independently and as part of a team to meet assigned goals.

Physical Requirements

• Climbing – frequently
• Sensing textures and temperatures – frequently
• Fine motor skills (pinching, gripping, etc.) – constantly
• Hearing – constantly
• Pushing/pulling – constantly
• Reaching – constantly
• Sitting – frequently
• Standing – constantly
• Stooping/crouching/kneeling/crawling – frequently
• Talking – constantly
• Tasting/smelling – frequently
• Walking – constantly
• Near vision – constantly
• Far vision – constantly
• Color discrimination – frequently
• Use of keyboard, mouse, and/or computer equipment – constantly
• Lift up to 35 pounds without assistance – frequently
• Lift more than 35 pounds without assistance – frequently

Occupational Exposure / Risk Potential

• Inside office environment – applicable
• Outdoor weather conditions – applicable
• Extreme temperatures – applicable
• Confined areas – applicable
• High places – applicable
• Airborne communicable diseases – applicable
• Bloodborne pathogens or bodily fluid – applicable
• Fumes or airborne particles – applicable
• Hazardous materials exposure – applicable
• Radiation exposure – applicable
• Toxic or caustic chemicals – applicable