Compliance Specialist - Client Advocacy Team

Morgan & Morgan, P.A.; Longwood (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

Morgan & Morgan is seeking a Compliance Specialist to join the Client Advocacy Team in Longwood, Florida. You will help ensure compliance with industry standards while supporting clients through their claims process.

The ideal candidate demonstrates empathy, strong communication, and a commitment to delivering a first-class customer experience to clients who rely on our representation. This role offers a collaborative environment within a leading consumer law firm.

Qualifications

• Experience in customer service or client-facing roles.
• Strong written and verbal communication skills.
• Ability to remain calm and empathetic in difficult situations.

Responsibilities

• Assist clients through the claims process while ensuring compliance with firm standards.
• Support the Client Advocacy Team in maintaining accurate records and documenting interactions.

Skills

Customer service

Empathy

Communication

Job description

Compliance Specialist - Client Advocacy Team

Longwood, Florida, United States

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary
Our firm is looking for customer service professionals who are passionate about helping people and dedicated to providing a first-class customer experience. It is imperative that these associates portray empathy and kindness to our clients.