Compliance & Reporting Specialist

Howard Community College; Columbia (MD); Presencial; USD 37 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Tuition reimbursement

Paid leave

Retirement options

Resumo da oferta

Howard Community College (HCC) seeks a Compliance & Reporting Specialist to provide frontline service and administrative support to the military community, handling records, registration, and veterans’ affairs. The role includes data queries and reporting for federal/state agencies and contributing to onboarding and special programs.

The position emphasizes FERPA compliance, confidentiality, and collaboration with registrar offices, DoD/VA reporting, and outreach initiatives to support student

Qualificações

• Associate’s degree required; bachelor’s degree preferred.
• Two years prior work experience required; prior military experience or experience serving military personnel and dependents required.
• Excellent technology skills and literacy, including Microsoft Office and Internet required; querying software, student information systems (Ellucian’s Colleague preferred) and digital imaging and other software and systems preferred.

Responsabilidades

• Provide frontline service and administrative support to RRVA and veterans’ affairs.
• Perform data queries and respond to DoD, VA and Maryland Higher Education Commission requests.
• Assist students with enrollment, FERPA compliance, and transcript requests; support RRVA leadership.

Conhecimentos

Student information system

Microsoft Office

ImageNow

Querying software

Student self-service

Communication skills

Confidentiality

Formação académica

Associate’s degree

Bachelor’s degree preferred

Ferramentas

Ellucian Colleague

Microsoft Office Suite

ImageNow

Descrição da oferta de emprego

Howard Community College ( HCC ) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

Position Title

Compliance & Reporting Specialist

FLSA

FLSA Non-Exempt

FT/PT

FT/PT Full Time

Hours Per Week 37.5

Work Schedule

Work Schedule M-F 8:30-5

Grade

Grade 11

Compensation Range

Compensation Range $26.56-34.91

Summary

Provides critical frontline service and administrative support to the military community on behalf of records, registration and veterans’ affairs [ RRVA ]. Contributes to the maintenance of federal and state compliance and outstanding customer service. Performs full spectrum of duties and assists the assistant registrar, associate registrar, VA and reporting in the development and execution of on-boarding, and special programs to promote student integration and success. Perform data queries and answer requests employing querying programs, the student information system, and other educational databases. Reports academic progress to various federal and state entities. Attends state affinity group meetings and represents the college at outreach events. Contributes to the creation and distribution of printed materials and webpages. Maintains strong working knowledge of the Family Educational Rights and Privacy Act of 1974 [ FERPA ]. Supports other credit and non-credit records and registration functions. Assists students in the use myHCC self-service functions. Maintains working relationships and knowledge of all college units that support students. Occasionally performs the duties of evening supervisor . Regular attendance and the ability to maintain strict confidentiality are requirements of this position.

Provides critical frontline service and administrative support to students, delivering outstanding customer service through monitoring, tracking, referring and following up with individual students.
Supports the efforts of the assistant registrar, associate registrar, VA and reporting to ensure compliance on all federal, State and institutional requirement and enrollment at HCC .
Submits enrollment information and academic progress required on behalf of HCC students to the DoD, VA and Maryland Higher Education Commission.
Serves on appropriate college committees. Assists in the development of strategies and programs to increase faculty, staff and peer awareness of the community’s needs and advocacy. Maintains working relationships and knowledge of all college units that support students, including enrollment services, student services and the finance office.
Manages information requests in all forms while ensuring FERPA compliance.
Prepares reports and summaries for RRVA leadership. Performs data queries and answers requests employing querying programs, the student information system, and other educational databases.
In cooperation with the office of admissions and office of advising, represents the college at some outreach events. Participates in training and other professional development offered by the state and federal entities and professional associations. Provides training to the college community as appropriate.
Contributes to the maintenance of webpages and printed materials.
Maintains working knowledge of FERPA .
Supports other credit and non-credit records and registration functions, particularly during peak periods, including processing grade changes, researching student registration and transcript inquiries/problems. Assists students in the use of myHCC including grade retrieval, registration enrollment verification and transcript requests.
Attends constituency group and serves on cross-functional teams and standing committees at the request of the registrar.
Updates professional knowledge by attending professional meetings, conferences, and training sessions; represents college at MACC affinity group.

Experience Required

Formal Education, Courses, Training Programs, Experiences
Associate’s degree required; bachelor’s degree preferred. Two years prior work experience required; prior military experience or experience serving military personnel and dependents required. Priority given to honorably discharged veterans. Experience working with enrollment services, finance and other college units required; community college experience preferred. Excellent technology skills and literacy, including Microsoft Office and Internet required; querying software, student information systems (Ellucian’s Colleague preferred) and digital imaging and other software and systems preferred. Outstanding organizational, interpersonal and communication skills, including oral and written skills required. Outstanding customer service skills, including assisting students in challenging customer service situations required. Thorough knowledge of relevant federal, state and college regulations, policies and procedures related to veterans benefits and other military programs required. Working knowledge of FERPA , college records and registration policies and procedures preferred. Demonstrated ability to identify and manage multiple priorities while providing excellent customer service required.
Knowledge of Operations, Systems, and Procedures
Thorough knowledge of and ability to utilize student information system. Knowledge of Microsoft Office Suite, ImageNow, querying software, and the Internet,. Knowledge of student self-service.
Equipment Used
Computer; optical scanning equipment; laptop; scanner; laser and other printers; microfiche reader; fax machine; calculator; photocopier; document validator; laminator; presentation equipment; and other office equipment as required.
OTHER REQUIREMENTS
Ability to maintain strict confidentiality.
Ability to communicate effectively, both verbally and in writing.
Regular attendance is a requirement of the job.
Flexibility, including the ability to regularly work one evening per week and occasional weekend.
Some local, state, and national travel.
Performs all duties while considering the impact of any actions on the college’s sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity.

Physical Demand Summary

Fast-paced, deadline driven, and sometimes high stress customer service environment. Ability to work one evening per week is required. Occasional additional evening and weekend work. Occasional short and long distance travel required. Flexibility required.

Supervisory Position?

Supervisory Position? No

Division

Division Student Success Office

Department

Department Records, Registration & VA

Posting Number

Posting Number B621P

Number of Vacancies

Number of Vacancies 1

Best Consideration Date

Best Consideration Date 11/12/2026

Job Open Date

Job Open Date 10/29/2026

Job Close Date

Job Close Date

Continuous Recruitment?

Continuous Recruitment? No

Job Category

Job Category Faculty

Benefits Summary

Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP , a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor’s degree must participate in The Pension. Employees that possess a bachelor’s degree and hold professional positions that require a bachelor’s degree may choose to participate in either The Pension or The ORP .

*Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing