Compliance & Recovery Specialist - On-Site (Utah)

State of Utah; Ogden (UT); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Full benefits package

Job summary

The State of Utah in Ogden, Utah, is seeking a candidate for a full-time in-office position focused on establishing paternity and enforcing child support orders. The role offers comprehensive benefits and extensive training in a structured government environment.

Responsibilities include balancing accounts, processing court-related documentation, and applying agency rules while maintaining strong customer service and communication with involved parties.

Qualifications

• Proficiency in a technologically driven environment with intermediate to advanced computer skills.
• Strong customer service and communication skills with sensitivity, tact, and professionalism.
• Ability to contact individuals or organizations to secure delinquent payments and arrange payments.

Responsibilities

• Receive extensive training to establish paternity and child support orders and/or enforce orders by collecting child support and enforcing other provisions within the order.
• Verify and/or correct balances which may be owed, determine appropriate legal action including garnishment, lien, etc.
• Prepare documentation in support of cases presented in court hearings.
• Conduct research to gather evidence, analyze facts, and apply knowledge of the Office of Recovery Services rules, regulations, and policies.

Skills

Communication

Customer service

Multi-tasking

Decision making

Organization

Medical insurance knowledge

Tools

Spreadsheets

Word processing

Job description

The State of Utah in Ogden, Utah, is seeking a candidate for a full-time in-office position focused on establishing paternity and enforcing child support orders. The role offers comprehensive benefits and extensive training in a structured government environment.

Responsibilities include balancing accounts, processing court-related documentation, and applying agency rules while maintaining strong customer service and communication with involved parties.