Compliance Program Specialist

HMSA; Honolulu (HI); Hybrid; USD 90,000 - 130,000; Full time

Job summary

HMSA in Hawaii seeks an experienced Compliance & Ethics professional to promote program effectiveness. You will support communication between the compliance and ethics office, employees, contingent workers, and vendors, and respond to routine inquiries through established channels.

You will design and implement training, analyze needs, interface with stakeholders, and serve as the technical expert of the enterprise LMS, while assisting with policy distribution, program oversight reports,

Responsibilities

• Provides support to promote effective communication between the compliance and ethics office, employees, contingent workers, and vendors. Responds timely to routine, non-complex inquiries raised through any of the established communication channels; elevate to the C&E Manager, C&E Officer, program Compliance Officer, as appropriate.
• Conducts needs analyses; designs and implements ethics and compliance program training; interfaces with multiple stakeholders to ensure curriculum content and methods meet regulatory and corporate objectives; develops routine and ad hoc reports; serves as the division technical expert of the enterprise learning management system.
• Assist in the implementation and operation of the C&E program including the distribution of the Code of Conduct and related policies and procedures.
• Assists with the preparation of periodic reports concerning the effectiveness of the program for department leadership, the Compliance & Ethics Advisory Committee, and Board of Directors.
• Provides support to senior team members in the investigations of alleged actual or potential violations reported under the corporate Compliance and Ethics program. Assists in the preparation of reports of investigation findings and recommendations as appropriate.
• Maintain requisite knowledge of compliance and ethics and related fields by participating in appropriate professional organizations and conferences, seminars, and meetings. Address knowledge gaps of any other areas deemed necessary to ensure the effective operation of HMSA's Compliance and Ethics Program.
• Maintain satisfactory interpersonal relationships with Compliance and Ethics staff and operating and executive management. Cooperate and coordinate with other staff within the department and throughout HMSA in accomplishing the job responsibilities; be a team player and serve as a role model for others in the organization by always exhibiting courtesy, caring, helpfulness, and respect; be attentive, cooperative, kind, pleasant, respectful, and sensitive when dealing with members, visitors, the public, and other employees.
• Performs all other miscellaneous responsibilities and duties as assigned or directed.

Job description

1. Effective Program Communication:
   • Provides support to promote effective communication between the compliance and ethics office, employees, contingent workers, and vendors. Responds timely to routine, non-complex inquiries raised through any of the established communication channels; elevate to the C&E Manager, C&E Officer, program Compliance Officer, as appropriate.
2. Effective Training and Education:
   • Conducts needs analyses; designs and implements ethics and compliance program training; interfaces with multiple stakeholders to ensure curriculum content and methods meet regulatory and corporate objectives; develops routine and ad hoc reports; serves as the division technical expert of the enterprise learning management system.
3. Program Policies, Procedures and Code of Conduct:
   • Assist in the implementation and operation of the C&E program including the distribution of the Code of Conduct and related policies and procedures.
4. Program Oversight.
   • Assists with the preparation of periodic reports concerning the effectiveness of the program for department leadership, the Compliance & Ethics Advisory Committee, and Board of Directors.
5. Enforcement, Disciplinary Actions, Corrective Actions.
   • Provides support to senior team members in the investigations of alleged actual or potential violations reported under the corporate Compliance and Ethics program. Assists in the preparation of reports of investigation findings and recommendations as appropriate.
6. Maintain requisite knowledge of compliance and ethics and related fields by participating in appropriate professional organizations and conferences, seminars, and meetings. Address knowledge gaps of any other areas deemed necessary to ensure the effective operation of HMSA's Compliance and Ethics Program.
7. Maintain satisfactory interpersonal relationships with Compliance and Ethics staff and operating and executive management. Cooperate and coordinate with other staff within the department and throughout HMSA in accomplishing the job responsibilities; be a team player and serve as a role model for others in the organization by always exhibiting courtesy, caring, helpfulness, and respect; be attentive, cooperative, kind, pleasant, respectful, and sensitive when dealing with members, visitors, the public, and other employees.
8. Performs all other miscellaneous responsibilities and duties as assigned or directed.

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