Compliance Program Specialist

Hawaii Medical Service Association; Honolulu (HI); Hybrid; USD 59,000 - 116,000; Full time

Job summary

Hawaii Medical Service Association is seeking a Compliance & Ethics professional to execute program activities, promote effective communication, and support policy distribution for HMSA and its affiliates.

The role covers training design, oversight reporting, investigations support, and ongoing knowledge maintenance to ensure regulatory alignment and ethical operations. Hybrid position requires Hawaii residency and a Bachelor's degree with relevant experience.

Qualifications

• Bachelor's degree and one year of related work experience in audit, legal or compliance, or an equivalent combination.
• Strong verbal and written communication skills.
• Familiarity with general compliance and ethics issues.
• Proficient in Word, Excel, Outlook and PowerPoint.

Responsibilities

• Execute functional and operational aspects of the Compliance & Ethics program.
• Promote effective program communication between stakeholders and leadership.
• Design and implement ethics and compliance training and reports.
• Assist in policy distribution and Code of Conduct administration.
• Prepare periodic program effectiveness reports for leadership and Board.
• Support investigations and document findings and recommendations.
• Maintain knowledge of compliance fields and participate in professional activities.

Skills

Verbal communication

Written communication

Compliance knowledge

Office software

Education

Bachelor's degree

Tools

Microsoft Office

Job description

**Hybrid Work Environment - Must reside on Oahu **

Pay Range: $59,000 - $116,000, position is eligible for an incentive bonus

Note: Individuals typically begin between the minimum to middle of the pay range

Under the general guidance of the Compliance & Ethics Manager, this position is responsible for executing functional and operational aspects of the Compliance and Ethics (C&E) program for HMSA and its subsidiaries and affiliates.

Minimum Qualifications

• Bachelor's degree and one year of related work experience, which includes audit, legal, or compliance-related experience; or an equivalent combination of education and related work experience.
• Effective verbal and written communication skills
• Familiarity with general compliance and ethics issues.
• Intermediate working knowledge of Microsoft Office applications including but not limited to Word, Excel, Outlook, and PowerPoint.

Duties and Responsibilities

• Effective Program Communication:
  
  • Provides support to promote effective communication between the compliance and ethics office, employees, contingent workers, and vendors. Responds timely to routine, non-complex inquiries raised through any of the established communication channels; escalates to the C&E Manager, C&E Officer, program Compliance Officer, as appropriate.
• Effective Training and Education:
  
  • Conducts needs analyses; designs and implements ethics and compliance program training; interfaces with multiple stakeholders to ensure curriculum content and methods meet regulatory and corporate objectives; develops routine and ad hoc reports; serves as the division technical expert of the enterprise learning management system.
• Program Policies, Procedures and Code of Conduct:
  
  • Assist in the implementation and operation of the C&E program including the distribution of the Code of Conduct and related policies and procedures.
• Program Oversight.
  
  • Assists with the preparation of periodic reports concerning the effectiveness of the program for department leadership, the Compliance & Ethics Advisory Committee, and Board of Directors.
• Enforcement, Disciplinary Actions, Corrective Actions.
  
  • Provides support to senior team members in the investigations of alleged actual or potential violations reported under the corporate Compliance and Ethics program. Assists in the preparation of reports of investigation findings and recommendations as appropriate.
• Maintain requisite knowledge of compliance and ethics and related fields by participating in appropriate professional organizations and conferences, seminars, and meetings. Address knowledge gaps of any other areas deemed necessary to ensure the effective operation of HMSA's Compliance and Ethics Program.
• Maintain satisfactory interpersonal relationships with Compliance and Ethics staff and operating and executive management. Cooperate and coordinate with other staff within the department and throughout HMSA in accomplishing the job responsibilities; be a team player and serve as a role model for others in the organization by always exhibiting courtesy, caring, helpfulness, and respect; be attentive, cooperative, kind, pleasant, respectful, and sensitive when dealing with members, visitors, the public, and other employees.
• Performs all other miscellaneous responsibilities and duties as assigned or directed.

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